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DP 9.03 Exchange GRE Configuration?

Can somebody clarify the user permissions requirements, please?  The GRE User Guides document is very confusing, often talking about "your GRE user" when there are obviously various users involved. 1....

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Protected Data Size on Data Protector 8

Is there a method on Data Protector 8 to report on the total size of Data Protected on your cell manager. Omnicc -check_licences should give you this figure but that command doesnt work on DP8 (as...

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available space on formatted tapes

My newly formatted tapes are saying an available space of 102400(MB).  The tapes I am using are Ultrium LTO6 6.25TB compressed and 2.5TB uncomprressed.  Where is that 102400MB coming from?

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Data Protector 9 - Exchange 2013 - administrative access point

We will be migrating to Exchange 2013 in the near future.  We are currently running Data Protector 9. To allow DP 9 to back up the DAG does the DAG need to be set up with an IP address or can I create...

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Data Protector is probably not configured for use with MS Exchan ge Server...

Hi! When try to configure an integration with DP 9.03 and Exchange 2013, after enter with the credentials receive these error: >Data Protector is probably not configured for use with MS Exchange...

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Taking Backup using StoreOnce software in DP 9 on D2D4312 box

Hello, I am using DP 9 with cell manager on windows 2008 R2. We have in our enviornment MSL 4048 2 LTO5 drives and one D2D4312 box. D2D4312 is configured with Virtual Tape Device (VTL) having 10TB...

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Backup done by cannoty restore

Hi, Each Sunday, we made complete backups.The backup of the 31st of may is okay but when I would like to restore a file, I cannot find the file version of the 31. Could you tell me why.

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Need help with DP 9.0 and data deduplication

For the past several years I have been stuck using DP 6.2 and have recently been trying to update to DP 9.0.  I have created a Windows 2012R2 server and installed DP 9.0 onto the server.  The server is...

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Cannot LOGIN ON JAVA WEB REPORTING!!

Hello folks,I've trying to use the Web Reporting on HP DP 9.03 but some error occurs whenever I do the login. I've already tried to login with and without password. I have also forced an password error...

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Backup a NFS Mount

Hey there, so we currently trying to backup a nfs mount... Unsuccessfully.So i already searched the Help documents and forums, and there are describtions how to backup a nfs mounts but it wont work....

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MSL Media pool not showing in pool list

Hello, I am using DP9 with 9.01 patches having cell manager on windows 2008 R2. I have a media pool name MSL_FREE_POOL which is the free pool for all other pool to take the media and after expiring the...

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Storeoncesoftware / Database file cannot be found

Hey community, im new at StoreOnceSoftware Deduplication and i just want to know what some errors mean and where i can find the time-definition of the storeoncesoftware housekeeping jobs. We are...

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MSL 6030 Library errors

Sometimes backups fail with this message: "90:173] REQUEST SENSE call failed. Possible cleanme signal detection failure."  I think this is a hardware problem and i'm trying to investigate this. Already...

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Poor quality tape in my Pools

How do I remedy this? 

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Backup done by cannot restore

Hi, Each Sunday, we made complete backups.The backup of the 31st of may is okay but when I would like to restore a file, I cannot find the file version of the 31. Could you tell me why.

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Media Tape does not format/Overwrite Automatically

Dear Support, We are using Data protector version : A.07.00 We are facing an issue with the automatic rewrite of the Tape media. Actually we need the tapes to be formatted or overwritten everytime when...

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Exchange DAG Network Performance

Hi Everybody We have a Exchange 2013 DAG with 8 Nodes (Win2012R2) running on DP9.02.Backup runs to LTO6 Drives, planned are two in parallel, can go up to 4.All Exchange Nodes are attached to SAN and...

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[61:2052] Bar backup session was started but no client connected in 600...

 Hello, My backup for virtaul server is failing with the error as "[61:2052] Bar backup session was started but no client connectedin 600 seconds.Aborting session! The complete session message is...

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Data Protector Issue following upgrade from 6.2 to 7.0.3 (reporting issues...

Hi, We have recently migrated our data protector from 6.2 to 7.0.3 and the new installation is on a different server. I am now finding that reporting isnt working and nothing is being sent out.  Our...

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Can I reuse a tape that has exceed the max # of overwrites?

Hello, Is there any way to "erase" a tape that has exceed the max number of allowed overwrites in order to be reused? The media in question is not write protected, and the quality is good.  I already...

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