Good morning friends please their support, I have problems with the agent installation data protector 9 on a Windows Server 2008 32bit server operating system patch is applied as a prerequisite for installation, which is the patch (KB2748349). You try to install the agent but get error "setup has detected an older version of Data Protector 00.00".
He is explaining that before the version 7 data protector agent tapeworm, have reviewed the web and indicate clean the windows registry, and debugging entries with the name of "protecting", "omni", the OmniBack Program and ProgramData folders are purged files, but still the problem persists.
If you know of any additional input to be eliminated or please indicate if you have any recommendations to overcome this incident will be very grateful.
stay tuned to your comments, thank you.