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DataProtector 9 BMA.exe fails when trying to launch backup on Windows 2008

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Hi Everbody,

I encountered backup problem for one of the windows server.

DP version and server OS

Cell Server: DP version - A.09.0.2 (BDL902)
OS : HPUX 11.31

Client server: Media Agent version - DPWIN00717(BDL902)
OS : Windows 2008 Enterprise Server 32bit SP2

Problem
When lauching the Windows filesystem backup, the following error was prompted and aborted this backup job.

Session Message in DP
[Critical] From: VBDA@host01 "host01 [/CONFIGURATION]"  Time: 12/26/2015 4:31:55 AM
    IPC failure reading NET message (IPC Read Error
    System error: [10054] Connection reset by peer
) => aborting.

[Major] From: BSM@dpcell01 "host01-FS-FD"  Time: 12/26/2015 4:31:55 AM
[61:3003]      Lost connection to BMA named "host01_Drive1"
    on host host01.
    Ipc subsystem reports: "IPC Read Error
    System error: [232] Connection reset by peer
"

[Critical] From: VBDA@host01 "host01 [/CONFIGURATION]"  Time: 12/26/2015 4:31:55 AM
    Connection to Media Agent broken => aborting.

Windows Application Event Logs
In the client server, I notice there is application fault about the BMA.exe as below.
    
Faulting application bma.exe,
version 9.0.102.0,
time stamp 0x548c4ff8,
faulting module bma.exe,
version 9.0.102.0,
time stamp 0x548c4ff8,
exception code 0xc0000005,
fault offset 0x0010e7ab,
process id 0x26ac,
application start time 0x01d13f53095d3196.    

Do anybody know what happened for this case? Please help.

Thanks and regards,

Earnest


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