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(DP) support tip: Windows 7 iso from DP DR cannot boot on hyperv


(DP) Support Tip: Media Slot information disappears incorrectly

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[Error Situation]
A medium sometimes disappears from slot information within DataProtector(DP) unexpectedly although it exists physically in Tape Library .

For instance , a medium was tried to be loaded from slot18 to Drive3 as first .
However, another medium was loaded from slot17 to Drive3 without showing any reason.
Actually the medium exists in slot18 .
After this backup session , the media information about slot18 was set to "empty".


[Normal] From: BMA@hostname "Drive4" Time: 2016/10/05 15:27:12
STARTING Media Agent "Drive4"

[Normal] From: BMA@hostname "Drive3" Time: 2016/10/05 15:27:12
STARTING Media Agent "Drive3"

[Normal] From: BMA@hostname "Drive4" Time: 2016/10/05 15:27:12
=> UMA@hostname@/dev/sg81
Loading medium from slot 5 to device /dev/tape1_04

[Normal] From: BMA@hostname "Drive3" Time: 2016/10/05 15:27:12
=> UMA@hostname@/dev/sg81
Loading medium from slot 18 to device /dev/tape1_03

[Normal] From: BMA@hostname "Drive3" Time: 2016/10/05 15:28:20
=> UMA@hostname@/dev/sg81
Loading medium from slot 17 to device /dev/tape1_03

 

[Cause]
SCTL_ReadElementStatus will be initiated before moving media to confirm statuses of Slots and Drives in Tape Library .
To move a medium from slot18 to Drive3 ,SCTL_ReadElementStatus needed to finish accordingly but it reached time-out (60 seconds) because Tape Library was busy to move a medium to Drive4 and could not respond to it .
As the result , slot18 was recognized as "empty" incorrectly .


[Workaround]
The error situation can be avoided by setting omnirc variable OB2RELSTATSLEEP=600 on MediaAgent system to expand the time-out .


[Fix]
The issue will be solved by DP9.09 (QCCR2A71305) .
Now DP will notice about the time-out of SCTL_ReadElementStatus and it will be retried if it reached the time-out .
omnirc variables OB2SPTSLEEP and OB2SPTRETRY can be used to configure specific values for retry and sleep.
(Default : 10 seconds sleep and 10 times retry)

(DP) Support Tip: Automated Replication specification error during creation

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With DP, if you are looking to perform catalyst store replication with a foreign cell manager, beware of an error during copy specification creation.

ok, so you have created your storeonce catalyst stores on each local and remote D2Ds

you now want to create a replication object copy specification....

When creating, under the option part, you tick "USE REPLICATION"

this error can appear:

"DIFFERENT MEDIA TYPES ARE NOT SUPPORTED"

this will cause you many hours of wondering why this error appears. Device types are fine and configuration looks good.

After a while of troubleshooting and debug log checking the issue is due to the fact that the primary catalyst store has not taken a backup yet so there is no media in the store. If you do a backup and you have protected media in the store/media pool, the above error goes away and replication works.

Another spurious error to throw you off track!

DP version 9.06 sees this issue. Not sure if its known or fixed in later patches.

(DP) Support Tip: omnib command remains after BSM finished

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[Error Situation]
Backup sessions are managed by executing omnib command from other schedule application .
Even though backup session completed successfully , omnib command remains .
This issue doesn't occur for all backup sessions , but it seems to occur for large backups that take more than one hour .


[Cause]
omnib command seems to be under a situation that can not receive any communication from BSM .
After starting backup sessions by omnib command , omnib command will receive a progress of backup session from BSM .
If backup objects are very large , omnib command will wait for a long time without any communication between BSM .
If FireWall exists and closes a port that omnib command uses because the port is in idle condition
omnib command can not receive the end of backup session from BSM to close itself .
As the result , omnib command will remain even though backup sessions finished .


[Workaround / Fix]
Keepalive settings will need to be considered .
By sending the keepalive packet that contains null data , it helps to prevent the link from being broken .
DataProtector can use Keepalive by setting OB2IPCKEEPALIVE=1 in .omnirc file .
Regarding intervals , manuals or guideline for each Operating System needs to be referred .

ex.)
- HP-UX
 To confirm the current value :
    ndd -get /dev/tcp  tcp_keepalive_interval
 To set new value :
    ndd -set /dev/tcp  tcp_keepalive_interval  900000

- Linux
 To confirm the current value :
    sysctl net.ipv4.tcp_keepalive_time net.ipv4.tcp_keepalive_intvl net.ipv4.tcp_keepalive_probes
 To set new value :
    echo 600 > /proc/sys/net/ipv4/tcp_keepalive_time
    echo 60 > /proc/sys/net/ipv4/tcp_keepalive_intvl
    echo 20 > /proc/sys/net/ipv4/tcp_keepalive_probes
 Also /etc/sysctl.conf file needs to be modified to keep values after system reboot .

DP9 - deleting DFMF media

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I have some DFMF media as part of an old file library. I managed to delete the file library but DP wont let me delete and export the media. How can I get rid of them??

DP9.08 licensing question

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we have DP9.08 where the environment backs up to VTL/catalyst and also performs object copies to tape.

will the license checker also calculate the copies as well?

I'm not convinced this license checker works correctly as its reporting we are near our TB capacity limit which doesnt seem right!

DP9.08 - db40 dirs still exist after catalog migration

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I have upgraded a client from v7 to v9.08 and we performed the omnimigrate.pl -start_catalog_migration

this was done and I also used -remove_old_catalog

if I now run "omnimigrate.pl -report_old_catalog" is shows ZERO

omnidbutil -info still shows the db40 dcbf files listed and I can see old and new dcbf files created in the db40 dirs.

My action plan to sort this out is this:

1. move all db40 dcbf files into the db80 dirs

2. perform a omnidbutil -remap_dcdir

3. omnidbutil -fixmpos and omnidbutil -cdbsync

4. omnidbutil -remove_dcdir <path of db40 dirs>

I assume this will do the trick?

HPE Data Protector Licensing

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I'm about to implement an Linux Installation Server into my mostly Windows environment. Will I need to purchase additonal licenses or is it included in the cell manager package?


at what step i need the license in data protector a6.11

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im using data protector a6.11 but it's not licensed yet, im doing backup jobs for the file system for more than 10 hosts and it dose'nt asked me for license till now..

at what point i will need to license the product??

Want the command line to create the spec in DP

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Hi Team,

i want to automate the DP to create the Spec, please hlep with the command line. I went though the doc, but no where find the command used to create the Spec. and also schedule the spec.

 

Regards

Shtrudhan

 

Dataprotector 9 - moving files from tape to tape

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Hello all,

 

Today I stumbled on a problem and can't managed to find a solution.

Here it is : 

 

I'm using Dataprotector to backup the server of my enterprise.

We have a MSL2024 tape library with 2 drives.

 

As each end of month we copy a bunch of backup from our vtl to a set of tapes for archiving.

 

This time the jobs messed a bit with the tapes and they used 3 tapes on which they spanned data. Of course the tapes weren't fully used.

For example, I have one with 94% free space, one with 50 %, etc.

How can I move the data from the 94% one to the 50% in order to optimize the space (without erasing the destination tape) and, of course, the number of tapes used.

 

thank you in advance.

How to disable backup schedule on holidays?

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I read in HPE data protector admin guide

By default, Data Protector runs backups on holidays. You can change this behavior by selecting the Holidays option. The backup on holidays is not performed until you deselect this option.

Steps

1. In the Context List, click Backup.

2. In the Scoping Pane, expand Backup Specifications and then expand the type of backup specification (for example, Filesystem). All saved backup specifications are displayed.

3. Double-click the backup specification for which you want to disable or enable backup schedule during holidays and then click the Schedule tab. 

4. In the Schedule property page, select the Holidays option to disable backing up during holidays or deselect this option to enable backing up during holidays. You can identify holidays from the Holidays file or as red dates on the Schedule Calendar.

5. Click Apply

I follow this exactly but on that day i marked as holidays the backup still run and whichever date i clicked it all ticked as holidays and the date on holidays supposed to changed to red square on the edge but it's not changed to that, its still full red square.

Please guide me

DATA Protector on win 10. Get SSL login error "SSL peer certificate or SSH remote Key was not OK"

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I have installed the trial version of HP Data Protoector v 9 and wish to use it to backup Windows 10 computer which has a SAS controller and an LT05 Tape Drive.  On launching the GUI I get  A server error has occurred.  Reported error message.  "SSL peer certificate or SSH remote Key was not OK"

How do I generate a valid certificate or get past this error?

 

DP9 VTL import scripts broken after storeonce 3.13.5 upgrade

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just upgraded storeonce software from 3.11 to 3.13.5 and its broken the d2dhandler.pm for replication VTL imports.

has anyone seen this and know where I can get the fix??? need urgently!

Reclaiming Space from a HUGE IDB - DP 9.04

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Hi All

I have an issue with a DP 9.04 (Windows CM) installation.

The customer has reported that the System disk is filling up and that the IDB is growing rather large - 400GB (primarily DCBF directories) to be exact.

I have noted that the IDB Backup job protection is set to 13 weeks, so I have amended this to 8 weeks and removed the catalog and data protection on some of the older IDB backups sessions.

After a manual 'Omnidbutil -purge -dcbf' this has reclaimed a mighty 3GB so not great.

I feel like I'm missing something here, should be removing catalog and/or data protection on lots more historical sessions to reclaim more space?

Any info or suggestions would be really appreciated,

Thanks.


HP DP 9.08 problem to upgrade W clients

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Hi all,

I upgraded HP DP 9.07 to 9.08 b113. After that I tried to upgrade Windows clients.  It wasn't possible to upgrade some Windows clients (but some clients I sucessfuly upgraded). In case of problem upgrade was aborted with message

[Normal]  Starting installation session on Wednesday, April 12, 2017, 10:25:46 PM...
[Normal]  Getting list of clients for installation...
[Normal]  Done.
[Normal]  Expanding and checking clients to be installed...
[Normal]  Data Protector is already installed on the remote computer, updating it...
[Normal]  Starting installation on client ent0108 at Wednesday, April 12, 2017, 10:25:49 PM...
[Critical] <ent0108>  [110:1026] Lost connection to client ent0108:
 Details unknown.
[Normal]  Installation session finished on Wednesday, April 12, 2017, 10:26:29 PM. 

But backup job worked on all clients - upgraded and nonupgraded - without problem.

Do you have any idea why it's not possible to upgrade some Windows clients to the new version?

Thank you very much

 

 

Internal error: Invalid Dba function parameters specified

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Hello all,

i have the following problem. I need to restore data from some old tapes. The import of the tapes was successfull, but if i want to import the catalog i got the following errors:

[Critical] From: MSM@backupserver "library" Time: 10.04.2017 07:36:48
[65:6] Internal Database layer reports:
"Object version not found."

[Critical] From: MSM@backupserver "library" Time: 10.04.2017 07:36:48
[65:6] Internal Database layer reports:
"Object version not found."

[Critical] From: MSM@backupserver "library" Time: 10.04.2017 07:36:48
[65:6] Internal Database layer reports:
"Object version not found."

[Critical] From: MSM@backupserver "library" Time: 10.04.2017 07:36:54
[65:6] Internal Database layer reports:
"Internal error: Invalid Dba function parameters specified."

Thank you very much for your help.

Best Regards

Simon

Cannot open device (Target drive is busy.)

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Hi Team,

 

DP Version 6.11

 

We take the NDMP backups of 2 Netapp filers to which 2 tape drives are connected through FC,

no Mulipath Device is congiured as Tape Drives are connected straightly to Netapp Filers.

 Till now the backups are running with the Tape Library 1, As only 1 tape library and 2 Drives are not sufficient to run all the backups.

 We have added another Tape Library with 2 Drives, now the backups are not running with the Newly added Library.

 Below is the error –

[Major] From: BMA-NDMP@xyzmmhp001 "ZWL - NDMP Tape Device 4"  Time: 4/14/2017 10:54:59 AM

[90:54]     rst2a

      Cannot open device (Target drive is busy.)

 

But the there is no Tape in the Drive

 And below is the configuration –

 SCSI address of Tape library 1 mc0 and SCSI address of Tape library 2 is mc1

 gob2sb11f01*> sysconfig -t

     Tape drive (4a.125)  Hewlett-Packard LTO-4

    rst0l  -  rewind device,        format is: LTO-2(ro)/3 2/400GB

    nrst0l -  no rewind device,     format is: LTO-2(ro)/3 2/400GB

    urst0l -  unload/reload device, format is: LTO-2(ro)/3 2/400GB

    rst0m  -  rewind device,        format is: LTO-2(ro)/3 4/800GB cmp

    nrst0m -  no rewind device,     format is: LTO-2(ro)/3 4/800GB cmp

    urst0m -  unload/reload device, format is: LTO-2(ro)/3 4/800GB cmp

    rst0h  -  rewind device,        format is: LTO-4 800GB

    nrst0h -  no rewind device,     format is: LTO-4 800GB

    urst0h -  unload/reload device, format is: LTO-4 800GB

    rst0a  -  rewind device,        format is: LTO-4 1600GB cmp

    nrst0a -  no rewind device,     format is: LTO-4 1600GB cmp

    urst0a -  unload/reload device, format is: LTO-4 1600GB cmp

 

    Tape drive (4b.125)  Hewlett-Packard LTO-4

    rst1l  -  rewind device,        format is: LTO-2(ro)/3 2/400GB

    nrst1l -  no rewind device,     format is: LTO-2(ro)/3 2/400GB

    urst1l -  unload/reload device, format is: LTO-2(ro)/3 2/400GB

    rst1m  -  rewind device,        format is: LTO-2(ro)/3 4/800GB cmp

    nrst1m -  no rewind device,     format is: LTO-2(ro)/3 4/800GB cmp

    urst1m -  unload/reload device, format is: LTO-2(ro)/3 4/800GB cmp

    rst1h  -  rewind device,        format is: LTO-4 800GB

    nrst1h -  no rewind device,     format is: LTO-4 800GB

    urst1h -  unload/reload device, format is: LTO-4 800GB

    rst1a  -  rewind device,        format is: LTO-4 1600GB cmp

    nrst1a -  no rewind device,     format is: LTO-4 1600GB cmp

    urst1a -  unload/reload device, format is: LTO-4 1600GB cmp

 

gob2sb11f02> sysconfig -t

 

    Tape drive (4a.125)  Hewlett-Packard LTO-4

    rst0l  -  rewind device,        format is: LTO-2(ro)/3 2/400GB

    nrst0l -  no rewind device,     format is: LTO-2(ro)/3 2/400GB

    urst0l -  unload/reload device, format is: LTO-2(ro)/3 2/400GB

    rst0m  -  rewind device,        format is: LTO-2(ro)/3 4/800GB cmp

    nrst0m -  no rewind device,     format is: LTO-2(ro)/3 4/800GB cmp

    urst0m -  unload/reload device, format is: LTO-2(ro)/3 4/800GB cmp

    rst0h  -  rewind device,        format is: LTO-4 800GB

    nrst0h -  no rewind device,     format is: LTO-4 800GB

    urst0h -  unload/reload device, format is: LTO-4 800GB

    rst0a  -  rewind device,        format is: LTO-4 1600GB cmp

    nrst0a -  no rewind device,     format is: LTO-4 1600GB cmp

    urst0a -  unload/reload device, format is: LTO-4 1600GB cmp

 

    Tape drive (4b.125)  Hewlett-Packard LTO-4

    rst2l  -  rewind device,        format is: LTO-2(ro)/3 2/400GB

    nrst2l -  no rewind device,     format is: LTO-2(ro)/3 2/400GB

    urst2l -  unload/reload device, format is: LTO-2(ro)/3 2/400GB

    rst2m  -  rewind device,        format is: LTO-2(ro)/3 4/800GB cmp

    nrst2m -  no rewind device,     format is: LTO-2(ro)/3 4/800GB cmp

    urst2m -  unload/reload device, format is: LTO-2(ro)/3 4/800GB cmp

    rst2h  -  rewind device,        format is: LTO-4 800GB

    nrst2h -  no rewind device,     format is: LTO-4 800GB

    urst2h -  unload/reload device, format is: LTO-4 800GB

    rst2a  -  rewind device,        format is: LTO-4 1600GB cmp

    nrst2a -  no rewind device,     format is: LTO-4 1600GB cmp

    urst2a -  unload/reload device, format is: LTO-4 1600GB cmp

 

 

ZDB hang in Placing target database into backup mode

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Hi Expert,

I am trying to configure ZDB but hang in Placing target database into backup mode(taking more than 3 hrs and got fail) .please find below logs for reference..please suggest 

Normal] From: SSEA@r7cd1314 "" Time: 04/15/17 22:30:27
Resolving of backup objects on the application system completed.

[Normal] From: SSEA@dbfo "" Time: 04/15/17 23:08:19
Successfully attached to the command device /dev/rdsk/c28t0d0
with instance number 302.

[Normal] From: SSEA@r7cd1314 "" Time: 04/15/17 22:30:30
Synchronizing disks! 99 % completed!

[Normal] From: ob2rman@dbfo "N13PCS13" Time: 04/15/17 23:08:28
Resolving target database files completed.

[Normal] From: ob2rman@dbfo "N13PCS13" Time: 04/15/17 23:08:29
Backing up current control file to ...

[Normal] From: ob2rman@dbfo "N13PCS13" Time: 04/15/17 23:08:32
Backing up current control file completed.
Location: dbfo:/var/opt/omni/tmp/ctrlN13PCS13_bckp.ctl.

[Normal] From: ob2rman@dbfo "N13PCS13" Time: 04/15/17 23:08:33
Placing target database into backup mode.

[Major] From: BSM@r9bkp1 "ZDB-CS13-15APRIL17" Time: 04/16/17 04:30:17
[61:2052] Bar backup session was started but no client connected
in 21600 seconds.
Aborting session!

[Normal] From: SSEA@dbfo "" Time: 04/16/17 05:08:40
ABORTED SSEA-Backup Agent on dbfo.

[Normal] From: SSEA@r7cd1314 "" Time: 04/16/17 04:30:48
ABORTED SSEA-Application Agent on r7cd1314.

[Critical] From: BSM@r9bkp1 "ZDB-CS13-15APRIL17" Time: 04/16/17 05:01:17
None of the Disk Agents completed successfully.
Session has failed.

 

dataprotector 9 push installation from installation server to linux client does not work

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I have a CentOS installation server and try to deploy the disk agent of DP9.09 to other linux hosts.
I can ssh as root to the client through public key authentication but if I use ob2install I do not even see a trace of a connection in the client logs.

My installation command is:

/opt/omni/sbin/ob2install -server $(hostname -f) -input obinstall.txt

which I run on the installation server, thus hostname -f expands to the FQDN of the IS.

I tried various ob2install options as listed here:

cat obinstall.txt
        -host "lxclient.mycompany.com" -da "A.09.09" -push_inst "-" "-" "-" "-" "-" 2 4
        -host "lxclient.mycompany.com" -da "A.09.09" -push_inst "-" "-" "-" "-" "-" 2 1
        -host "lxclient.mycompany.com" -da "A.09.09" -push_inst "-" "-" "-" "-" "cellSvr" 2 1
        -host "lxclient.mycompany.com" -da "A.09.09" -push_inst "-" "-" "-" "-" "cellSvr.mycompany.com" 2 1

but all of them failed.
This is the error output

Sending installation data to binary master on instSvr.mycompany.com
********************** DEFAULT ERROR REPORT *********************************
15 [12:1] [2002] 1492511067 OB2INSTALL instSvr.mycompany.com - : unknown cell server *****************************************************************************

********************** DEFAULT ERROR REPORT *********************************
15 [12:1] [2002] 1492511072 OB2INSTALL instSvr.mycompany.com - : unknown cell server *****************************************************************************

********************** DEFAULT ERROR REPORT *********************************
15 [12:1] [2002] 1492511072 OB2INSTALL instSvr.mycompany.com      You have no permission to install client lxclient.mycompany.com -da A.09.09 in cell cellSvr.mycompany.com! *****************************************************************************

********************** DEFAULT ERROR REPORT *********************************
15 [12:1] [2002] 1492511072 OB2INSTALL instSvr.mycompany.com      You have no permission to install client lxclient.mycompany.com -da A.09.09 in cell cellSvr.mycompany.com! *****************************************************************************
        Aborting. *****************************************************************************

I do not see any ssh connection attempts of ob2install which irritates me as a normal ssh session shows up well in the system log.
How can I troubleshoot the problem?

 

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