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Not able to install DP 7 cell manager on windows 2008 Stadard

June 5, 2013, 11:16 pm
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Hello Expert,

 

I am trying to install DP 7 Cell maanger on windows 2008 standard server. The installationprocess stat successfully but in the last stage it fails with error as:

 

 Error 2203.Database:C\Windows\Installer\8f4cd7ab.msi cnnot open database file. System error -2147287008

 

I tried to install it with the local administrator as well as domain administraor but it gives the same error. Checked with all the permission andeverything looks ok.

I tried by stopping the antivirus software and then the instalation completed successfully but when I checked the services there were no services found for DP.

 

Any help how to resolvethis issue.

 

Regards,

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hardware path change, how to scan for drives?

June 9, 2013, 7:35 pm
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Hi!

 

I have to connect an ESL 322e to a new switch and this means that I'm going to have new hardware paths at OS level (HPUX 11.11). I this going to impact to my Cell Manager? I need to do something at Data Protector level? I need to scan again for the drives?

 

 

Thanks,

Oscar

 

 

P.S. This thread has been moved from ITRC HP Systems Insight Manager Forum to Data Protector - Hp Forum Moderator

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NetApp CIFS share to DP 6.11 to Dell TL4000 - Multi Tenant Environment

June 9, 2013, 10:30 pm
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Hi All, 

 

First post here, be nice!

 

I am configuring a backup solution for our new datacentre, and have run into some problems when trying to backup customer data hosted on CIFS shares on a NetApp filer.

 

Bit of background here:

We are a Managed Services company, with full multi-tenancy. We have a common resource domain/forest and individual customer domain/forests. Each customer has bi-directional trusts to the resource domain. The DP 6.11 install lives in the resource domain, and the CIFS share is in the customer domain. I have clients installed to many servers within the customer domain, and can backup flat file, exchange, SQL without issue.

 

When I setup a "map network share" type of job, it fails when run. The process I follow to create the job is as follows:

 

I select a client either in the resource domain or the customer domain (both have access to the CIFS shares), enter the share name as either \\ip.address\CIFS_share or \\DNS-name\CIFS_share and connect as a user from the resource domain that has access to the shares. When prompted, I enter the password for this account (just happens to be the DP service account). I then get a message stating that "For the backup of network share objects, the OmniInet service on the target machine (client.customer.domain.com.au) must be properly configured. Do you want Data Protector to show this message in the future?" I select Yes to continue.

I am then back at the source selection screen and can drill down into the CIFS share and make my target selections.

I set my destination device (Dell TL4000, IBM LTO5 drives) and set my job options/schedule. All good.

 

Now I try to run it.

 

Starts fine, loads medium to device OK. Get a "starting Disk Agent" message with a [Normal] status, but is immediately followed by a [Major] [81:72] - 

Cannot verify filesystem mount point: ([5] Access is denied. ).

and a [Critical] [81:52] -

Not a valid mount point => aborting.

 

On previous attempts, I have also received [Major] [81:72] - 

Cannot verify filesystem mount point: ([1808] The account used is a computer account. Use your global user account or local user account to access this server. ).

 

Any ideas? I most certainly have full R/W access to these shares using this account. Not sure what is happening here....

 

Cheers,

Timo

 

 

 

P.S. this thread has been moved from Tape Backup (Small and Medium Business) to Data Protector - Hp Forum moderator

 

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Facing problem while importing linux IS to windows CM.....

June 9, 2013, 5:28 am
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Hi all...

 

 

Actually i have installed HPDP 6.2 on linux server . i have imported it to the windows cell manager as a client, but when i am trying to add it as Installation server it is showing error.

 

12:1660  import of installation server failed - Error

 

Note: I have added the CM ip address to RHEL hosts

communication between CM and client going good...

checked by telnet 5555....

 

 

please suggest some inputs.

 

thanks.

mani

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Unable to delete the RHEL client in windows Cell Manager

June 9, 2013, 5:34 am
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I was trying to import a RHEL client as Installation server in a Windows Cell Manager...

 

 

For that I got the suggestion ... to add RHEL as a client to the Cell Manager .

 

 

So I added that RHEL as a client in Cell Manager of Windows server 2008....

 

 

Now I am not able to delete (NUM+DEL) that RHEL client

Please help me...

 

Thnx

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Cell Manager very slow

June 9, 2013, 3:17 pm
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Hi,

 

In this case, the environment have many ( 50 ) Windows and Linux Clients virtualized in a Hyper V platform. The Cell manager is running in HP Server with Windows 2008 R2 and DP 7.01 ( last patches ).

 

All the performance ( local and over network ) keep the max os the resource in use ( SAN, LAN ... )EG: In a network transfer in a 1Gbps i have a 110MB/s of troughput. In a local copy of disks i have 150/250 MB/s.

 

In any backup the maximum is de 45MB/s ( Network or SAN ) of one client. When many clients are involved a backup KOB, the performance down more 10 time...

 

Only in operations os Data Protector the performance is very poor, in operating systems operations the performance is very good.

 

Any idea ?

 

Diogo

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[DP6.10] Is HP LTO5 drive supported on DP 6.10?

June 11, 2013, 2:43 am
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Hi,

 

Just wondering is HP LTO5 drives supported on DP 6.10?

 

Thanks in advance

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Data Protector 7 IBM Domino 9 Integration

June 11, 2013, 7:43 am
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Hi!

 

We've upgraded to IBM Domino 9 recently. Is it possible, that the Data Protector 7.0.1 integration (patches up to date) is not working with IBM Domino 9?

Backupserver: Win 2008 R2 SP1 (up to date)

Dominoserver: Win 2008 R2 SP1 (up to date)

Connecting to the Domino instance fails with error "configuration check failed, retval 8010"

 

thanks in advance!

best regards

Roland

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Drive based Encryption - Strange problem

June 11, 2013, 7:57 am
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Hi,

 

I am facing a strange problem with DP 6.21. The drive based encryption flag on certain LTO4 drives is getting automatically "turned on". Normally all the backups run during night, and when I check in the morning the setting of the drive is changed.

 

The drives are LTO4 drives in an ESL. All are multipath drives, CM is HP-UX 11.31 IA, and the drives are visible/configured for multiple hosts ranging from Windows 2003 / 2008R2 and HP-UX 11.23/11.31 machines. MA Patches are up to date, last CM patch is pending.

 

Note: We do not use encryption for all the backups, but for certain pools only (the ones which are stored offsite). Hence in the general setting of the drive encryption is turned off, and we have enabled it on specification level for some backup specs. The backup types vary from Exchange/SAP/Oracle/Filesystems etc.

 

Has anyone observed similar issues? If yes, what was the solution?

 

I've already tried deleting the drives and re-configuring them but this does not help. Normally I would not have cared, but the IDB backup fails sometimes with the message:

 

[Critical] From: BSM@CM_HOST "XXXX"  Time: 11.06.2013 06:34:58
[61:2060]     KMS failed to automatically create a key for entity "xxxxxx".

[Critical] From: BMA@CM_HOST "DRIVE"  Time: 11.06.2013 06:34:58
[90:6111]     Error retrieving encryption key.

 

Hence this has become an issue for us. If there is no simple solution, I do plan to open a support call next week.

 

Thanks for your help.

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DP 7.01 missing Exchange SMB integration

June 12, 2013, 3:57 am
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Dear all,

 

After all updates were installed (on 07 May 13) We were found that MS Single Mailbox integration has missing from installation server.

 

We have already installed and successfuly worked SMB integration on product DAG cluster

And now need to install the MS SMB on test servers and encountered this problem.

 

As you can see on attached screen - all available agents list (without SMB) 

 

Any ideas?

 

Thanks all!

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IpcCanSendAsync: IpcHandle 2 referenced but is not in use

June 12, 2013, 5:55 am
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Hi,

 

Could someone please to understand what the following errors in the debug stands for ...

 

BDA-NET.19153.0 ["/lib/ipc/ipc.c $Rev: 34103 $ $Date:: 2012-10-16 14:58:00":1055] A.06.20 b407

IpcCanSendAsync: IpcHandle 2 referenced but is not in use

Function trace (currentLevel=1):

Level 1: IpcGetEntry()

Level 0: IpcCanSendAsync

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DP v7.00 Error: Automatic DR information could not be collected

June 12, 2013, 12:21 pm
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I just upgraded from Data Protector v6.11 to v7.00 and I am getting two errors when I execute a backup. This was not an issue with v6.11 but I wanna resolve it before applying the patches to v7.00, unless the error is occurring because I have not applied the patches.

 

Error 1:"Automatic DR information could not be collected.  Aborting the collecting of system recovery data."


Error 2:"Cannot export configuration object: (unknown internal error.) backup incomplete."

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Use Chanels for Oracle backups

June 12, 2013, 1:23 pm
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Hello,

I like to know how can I do to backup in more of one channel simultaneously, it means if my oracle script have two or three channels defined, how can I redirect to others tape drives?

 

Regards..

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Data Protector 7 backup from disk to tape very slow

June 12, 2013, 9:22 pm
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Hello Everybody,

 

I have one cell manager with DP 7 and the latest patches installed on windows 2008 enterprise r2.

 

My cell manager is configured with storage p2000 ( raid 5 + disks sata 2 TB each - amount of 11 TB util) and msl2024 with 2 drives LTO5. The P2000 is connected by one hba dedicated and de msl2024 by other hba dedicated on windows server.

 

My disk devices on DP is using file library with distributed media formated. Each media is configure to using 10 GB.

 

Iam using the storage as diskstaging, where by night the backups jobs save the data on my p2000 and day, iam trying to copy this data to msl2024 tape lto5 because the long term retention.

 

I don´t want do use deduplication at this point, because of heydration process wiil input other penalty in this vaulting:-)

 

The firts backup from my clients came over lan to cell manager/p2000 how to expected, ofcourse using multiplex, because paralelism help to keep every job running independently. This is working fine.

 

When I start one iteractive object copy, by selecting entire medias from pool, keeping the source device automatic and the destination my msl2024 (using minor or major concurrency, doen´t matter, because I try 2 options) the backup start very fast on the first hours, but this performance not keep and the almos finish, backup stay too slow, almost 4 or 5 mb/s. I try this copying just one media with 10 GB and the time spent was almost one hour. Other test was copying 1,5 TB that stay almost 2 days and not finish and I need to abort. I try other capacity, but this behavior repeat.

 

My block size on tape drive and disk drive devices are 256 k.

 

My windows driver letter (f:) is with compression off.

 

The MSL2024 drivers and P2000 are with de latest firmware version.

 

I think that multipath is not a problem, because i have only one server with storage and tape attached.

 

Well, if you have already experienced somenthing like this, please write here.

 

Thanks in advance,

 

Ricardo

 

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DP v. 7.0. Copy media LTO4 to LTO5

June 13, 2013, 12:12 am
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Hello !

 

I have drives LTO4 and LTO5.

 

I would like to copy media LTO4 в LTO5, but I can't .

 

I have error :

" [90:208]     Device formats are not equal => aborting " 

 

and

 

"You tried to replicate medium BMA and CMA that have not the same 
format. They are different in block size or number of blocks or size of 
a medium header."

 

 

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Stumped..."Invalid keyword encountered in object parser or missing right brace."

June 13, 2013, 2:16 am
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Hi All,

I have read prior posts on this error and my issue is a bit different.  All of my backups are getting the error message above.

An extened omnidbcheck is good:

 

Core -core OK
Filenames -filenames OK
DCBF(presence and size) -bf OK
SIBF(readability) -sibf OK
OMNIDC(consistency) -dc OK
DONE!

 

I recreated the backups, tested one and it ran good.  I let the others run as scheduled and they all failed with the same error as before.  Each time they try to run though, the line that the error occured in is different but the column number is the same.

 

Could my IDB be corrupt even though the extended check says it's OK?

Should I try something as drastic as restoring the IDB from the last good backup of it before the issue began?

Thanks. Any input would be greatly appreciated.

Janet

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HP Data Protector 8.00 announced

June 13, 2013, 9:28 am
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During the event "Discover" HP announced the newest version of Data Protector - 8.00. The main approach is scalability for HP's latest version of backup and recovery software. More than thousand clients can be protected by Data Protector, up to 1000 sessions can run concurrently, up to 100000 sessions per day - in a single cell environment. When using the Manager-of-Manager feature up to 5000 clients can be protected and up to 2.5 billions media can be managed with HP Data Protector. With this and other enhancements the software scales over 100x better than the competition. Of course all the successful established technologies, as federated deduplication using StoreOnce and many other new features are included within the new version. Data Protector 8.00 can be downloaded from HP website, the download will be available on 2013/06/26.

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Configure Disk Device - HP Data Protector 7

June 13, 2013, 9:47 am
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Hi,

 

I have the hp data protector 7 installed on a windows 2008 server and a USB external drive. I would like to configure the hard disk in the data protector (Configure Device) and I'm not succeeding. I have the advanced backup to disk license. can someone help?

 

 

thanks

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Block size does not match this device - DP 7.01

June 14, 2013, 12:47 am
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I'm configuring a copy job from Disk to LTO.

When running it I got the following message

 

Warning]

From: BMA-NET@srvbck.xxx.xx "Drive0" Time: 14/06/2013 09:36:33

Block size of RMA-NET@srvbck.xxx.xxx (16Kb)

does not match this device (512Kb).

Blocks will be repackaged. Performance degradation may occur.

 

where should I configure the blocksize to match LTO's 512kb ?

thanks

Stefano

 

 

 

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Debian

June 14, 2013, 1:07 pm
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Hello Guys, someone know how to install DP Agent and Import a Debian 7 host to DP 6.20?

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