Please help about cannot backup or restore to Tape Librabry (it's woking normally 4 year ago), we are running HP Data Protector A.06.11 , Tape Libraby is HP MSL2024 and the server comunicate with the Tape Librabry via network, the server ping the Tape IP ok.
We also cannot scan the SCSI address of data drive (please view the attach file), the devbra -dev output is nothing, autodetect device wizard is show the same error too.
The error message on HP Data Protector:
" [Major] From: UMA@..... "HP:MSL G3 Series_vcenter" Time: 19/09/2016 2:22:37 PM
The device "HP:MSL G3 Series_vcenter" could not be opened("Device could not be accessed")
[Critical] From: UMA@server1 "HP:MSL G3 Series_server1" Time: 19/09/2016 2:22:37 PM
[90:59] Changer0:0:2:1
Cannot open exchanger control device (Device type mismatch)
[Critical] From: UMA@...... "HP:MSL G3 Series_vcserver1" Time: 19/09/2016 2:22:37 PM
[90:59] server1 : Changer0:0:2:1
Cannot open exchanger control device ([2] The system cannot find the file specified. )
============================================================================
0 media out of 24 successfully scanned.
============================================================================
"
Thanks you very much for your read!
Best Regards,
Hien Nguyen