/var
Directory is a mount point to a different filesystem.
Backed up as empty directory without extended attributes and ACLs.
All inputs are Welcome :)
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Error from all clients in the CM
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Cannot see upgraded drives firmware on client.
I have a client (linux) zoned to tape drives over SAN for SAN bakcup.
I recently upgraded tape drives to latest firmware, but on client when I run cat /proc/scsi/scsi, it still shows old firmware of drives. Can anybody help me to know how to scan or see latest firmware.
I dont want to reboot the client.
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HPDP requests a tape that not exists
Hello together,
our HP DP 9.03 request this tape
Mount request for medium:
MediumId : fe81fde5:53847f36:0550:0002
Label : 503331L5
Location :
Device : xxx
Host : xxx
Slot : 27
in slot 27 it is a tabe with the label 503331L5 but with the medium id d41ea8c0:562a10bc:400c:0007
Now i want set the protection of MediumId : fe81fde5:53847f36:0550:0002 to permanent.
Or can you tell me to thay HPDP to use an other medium if one medium will not be found, because there are 40 Tapes in freepool, so enouth to use.
Thanks
and Sorry if this issue is post in an other threat, but on every serarc i have found about 50 pages of results....
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(DP) Support Tip: Problem with smartcache VMware GRE devices based on Storeonce NFS/SMB storage.
If you are configuring the environment described in the title:
"Non-staged VMware GRE smartcache devices based on Storeonce NFS/SMB network storage."
And in the middle of your backups to these devices, you experience disconnections or poor performance. Please check this Customer notice:
http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c03924510&sp4ts.oid=5196525
There were some problems both in CIFS and NFS causing disconnections and poor performance that should have been resolved with the latest Storeonce firmware:
CIFS shares periodically losing connection
CIFS share failed due to Cannot write to device [64] The specified network name is no longer available
Unable to manage CIFS share permissions on appliances that are members of an Active Directory domain
Poor performance of backups to CIFS shares with Veeam software
NFS shares fail to start
NFS performance improvements
NFS Share created as write-protected cannot be changed to non-write protected
If you have already installed the latest firmware and the issue persists, please contact StoreOnce support to ensure they provide you with the right fixes for these known issues.
Regards
Juanjo
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IBM System Z, Zlinux and Data Protector Compatibility
Hi,
Is the IBM System z (z linux) considered to be supported in the future by DataProtector?.
We need to perform backup for zlinux.
Br,
Daniel B
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Dell ULT-3580 Tape is Connected but Drives and Slots are not showing in HP Data Protector 9.
Dell ULT-3580 Tape is Connected but Drives and Slots are not showing in HP Data Protector. It is showing only the Tape Name but not showing Slots in Tape.
Please find the attachment. How the tape is showing in HP Data Protector Cell Manager
In Device Manager Tape Drive is showing but in HP Data Protector Medias are not showing. It is showing some error, there is no media's.
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Multiple drives on SQL Backup
I have an Sql server with four diferent databases.
Can i use multiple drives for the backup? I have already set 4 drives but only one it used from the backup.
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(DP) Support Tip: Linux Virtual Machines clustered give... Cannot read bytes at offset
Configuration
Three Red Hat Linux Virtual Machines clustered.
The three Linux Virtual Machines systems in the cluster shared a single ESXi host.
A database application each night dumped the database data to a directory on a separate disk.
Data Protector 8.x did a simple file level backup of the dump directory.
Problem
Every night, for random different files, there were errors
[Minor] From: VBDA@alpha.company.org "alpha.company.org [/srv/diskbackup]" Time: 11/26/2015 8:04:25 AM
[81:78] /srv/diskbackup/dbs/Ambridge/cm/cmcal.d13
Cannot read 107176 bytes at offset 1530920960: ([5] Input/output error).
[Minor] From: VBDA@alpha.company.org "alpha.company.org [/srv/diskbackup]" Time: 11/26/2015 8:04:25 AM
[81:78] /srv/diskbackup/dbs/Ambridge/cm/cmcal.d17
Cannot read 104008 bytes at offset 2097152: ([5] Input/output error).
[Minor] From: VBDA@alpha.company.org "alpha.company.org [/srv/diskbackup]" Time: 11/26/2015 8:04:31 AM
[81:78] /srv/diskbackup/dbs/Ambridge/cm/cmservicesc.d1
Cannot read 9144 bytes at offset 357171200: ([5] Input/output error).
Solution
After changing the configuration so each of the three Linux Virtual Machine systems, in the cluster, had their own individual ESXi host, the backup worked each night without error.
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SMTP authenticated in HP Data Protector
Dear,
I must configure theHPdataprotectorto sendreportsby email.
But I can notset upauthenticatedSMTP.This configuration ispossible?
thank you
PaulDoneda
Brazil
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Database for dataprotector and archivelog files
Hello,
I noticed that directory D:\ProgramData\OmniBack\server\db80\pg\pg_xlog_archive grown to over 30 GB and I would like to know if those files are needed or is it safe to delete them.
How can I decrease the size of that directory.
Thanks and BR.
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Truncate Exchange logs with VEPA backup using Quiescence Snapshot
Does anybody how to configure the job or Exchange to truncate logs after a VEPA backup using the Quiescence Snaphot option ?
At moment no logs are truncated because Exchange 'thinks' that only a copy or differential backup is being made from the stores.
Regards,
Martijn
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Data Protector 9.0 Insufficient Permissions while Logging in GUI
When openning the GUI, it asks me for the username and password, but it is returning Insufficient permission, access denied warning message.
The username and password does work before. Is there anyway to reset it or creating a new one? Thanks!
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Pre Exec Script
Hello!
I have a pre-Exec-Script running in a data-protector-job.
This Batch-script is calling another script.
Script1.cmd echo start start "" /wait Script2.cmd echo end
All is running fine, but the data protector job will abort after the defined time with "Failed".
How can I tell DP that the scripts end and the DP-Job can go further?
rg
Hannsi
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Exchange 2010 restore fails
We are running 9.05. I am attempting to perform a "files only" restore of an Exchange 2010 database. I am getting an error related to the Microsoft Exchange Writer(Exchange Replication Service) writer not being found. The server I'm trying to restore to does not have this writer. According to Microsoft this particular writer has nothing to do with restores (https://technet.microsoft.com/en-us/library/dd876874%28v=exchg.141%29.aspx - The Microsoft Exchange Replication service VSS Writer doesn't support restores). Has anyone else ran into this? This seems like a bug unless I'm missing something. Why is the restore job looking for a writer that isn't used for restores?
[Major] From: OB2BAR_VSSBAR@ServerA "MS Exchange 2010+ Server" Time: 12/17/2015 4:14:34 PM
Failed to find writer for tree '/Microsoft Exchange Writer(Exchange Replication Service)/Microsoft Information Store/44f897b0-d528-4191-9038-88fa3df5374d/File'.
[Major] From: OB2BAR_VSSBAR@ServerA "MS Exchange 2010+ Server" Time: 12/17/2015 4:14:34 PM
There is no data to be restored.
[Major] From: OB2BAR_VSSBAR@ServerA "MS Exchange 2010+ Server" Time: 12/17/2015 4:14:35 PM
Restore failed.
[Major] From: OB2BAR_E2010_BAR@wm-excha.shazam.net "MS Exchange 2010+ Server" Time: 12/17/2015 4:14:35 PM
Error occured while executing restore for component DatabaseA\ServerA(44f897b0-d528-4191-9038-88fa3df5374d).
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(DP) Support Tip: QID 42435 detected on port 5555 over TCP
[Error Message]
Qualys Guard detects a potential security vulnerability and report a message as follows .
QID: 42435 detected on port 5555 over TCP
HP Data Protector A.08.10: INET, internal build 205, built on Sat 27 Sep 2014 12:16:29 PM JST
[Cause]
It has already been reported as CVE-2014-2623 (SSRT101644) .
[Workaround / Fix]
Please consider to enable Encrypted Control Communications (ECC) services on the cell server and all of the clients in cell.
Even if ECC is enabled , Qualys Guard will keep reporting that message
because Qualys Guard will not check about ECC settings .
Please contact Qualys Guard support to confirm if the message can be stopped .
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setup has detected an older version 00.00 of data protector
Good morning friends please their support, I have problems with the agent installation data protector 9 on a Windows Server 2008 32bit server operating system patch is applied as a prerequisite for installation, which is the patch (KB2748349). You try to install the agent but get error "setup has detected an older version of Data Protector 00.00".
He is explaining that before the version 7 data protector agent tapeworm, have reviewed the web and indicate clean the windows registry, and debugging entries with the name of "protecting", "omni", the OmniBack Program and ProgramData folders are purged files, but still the problem persists.
If you know of any additional input to be eliminated or please indicate if you have any recommendations to overcome this incident will be very grateful.
stay tuned to your comments, thank you.
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DataProtector 9 BMA.exe fails when trying to launch backup on Windows 2008
Hi Everbody,
I encountered backup problem for one of the windows server.
DP version and server OS
Cell Server: DP version - A.09.0.2 (BDL902)
OS : HPUX 11.31
Client server: Media Agent version - DPWIN00717(BDL902)
OS : Windows 2008 Enterprise Server 32bit SP2
Problem
When lauching the Windows filesystem backup, the following error was prompted and aborted this backup job.
Session Message in DP
[Critical] From: VBDA@host01 "host01 [/CONFIGURATION]" Time: 12/26/2015 4:31:55 AM
IPC failure reading NET message (IPC Read Error
System error: [10054] Connection reset by peer
) => aborting.
[Major] From: BSM@dpcell01 "host01-FS-FD" Time: 12/26/2015 4:31:55 AM
[61:3003] Lost connection to BMA named "host01_Drive1"
on host host01.
Ipc subsystem reports: "IPC Read Error
System error: [232] Connection reset by peer
"
[Critical] From: VBDA@host01 "host01 [/CONFIGURATION]" Time: 12/26/2015 4:31:55 AM
Connection to Media Agent broken => aborting.
Windows Application Event Logs
In the client server, I notice there is application fault about the BMA.exe as below.
Faulting application bma.exe,
version 9.0.102.0,
time stamp 0x548c4ff8,
faulting module bma.exe,
version 9.0.102.0,
time stamp 0x548c4ff8,
exception code 0xc0000005,
fault offset 0x0010e7ab,
process id 0x26ac,
application start time 0x01d13f53095d3196.
Do anybody know what happened for this case? Please help.
Thanks and regards,
Earnest
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error while taking backup
Dear Sir/Madam,
we are taking a backup of our PRD server. however we are getting this error.
backup was working properly, sudenly it has started giving this error.
Cannot connect to Media Agent on system bkp1, port 49894 (IPC Invalid Hostname or IP Address) => aborting.
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(DP) Support Tip: IDB backup fails Cannot lock the keystore, Key Store Database corrupted.
Problem
A Data Protector Internal DataBase backup fails...
[Normal] From: OB2BAR_POSTGRES_BAR@CM_hostname.co.com "DPIDB" Time: 30/12/2015 12:59:31
Completed OB2BAR Backup: CM_hostname.co.com:SMBFs:15 "IDB"
[Warning] From: OB2BAR_POSTGRES_BAR@CM_hostname.co.com "DPIDB" Time: 30/12/2015 12:59:31
[81:526] Cannot lock the keystore.
[Critical] From: OB2BAR_POSTGRES_BAR@CM_hostname.co.com "DPIDB" Time: 30/12/2015 12:59:32
[81:528] Key Store Database corrupted ==> backup aborted!
Please run omnidbcheck to check database.
One solution that may help solve this problem
- Ensure no Data Protector sessions are in Progress
so `omnistat` says "No currently running sessions".
- Stop DP (`omnisv -stop`)
- if present, delete the "dbcheck.keystore" file.
Windows default location - \ProgramData\OmniBack\tmp
- Start DP (`omnisv -start`)
An alternative problem/solution that may help (if the above does not help)
Sometimes the DP "KMS" service is down:
rds : Active [4188]
crs : Active [4840]
mmd : Active [4236]
kms : Down
uiproxy : Active [4836]
omniinet: Active [4732]
Sending of traps disabled.
The solution that may help solve this problem
- Ensure no Data Protector sessions are in Progress
so `omnistat` says "No currently running sessions".
- Stop DP (`omnisv -stop`)
- if present, rename the "kms_audit.log" file.
Windows default location - :\ProgramData\OmniBack\log\server\
- Start DP (`omnisv -start`)
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Credentials for push install of new clients.
This is a two part question, basic stuff....
- When adding multiple clients at once, it will ask me for my credentials for each individual client. Is there a way to enter the credentials only once or is that just the way DP works?
- I am using my own admin account to push the client disk agent. Are my credentials being recorded on the client? When I have to change my password, is the backup for any client I pushed going to fail? Or are my credentials only used for the install and that’s the only time they are referenced?
Thanks in advance,
Randy
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