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DataProtector 5.1 , Velocis daemon error - the daemon is probably not running (HPUX 11.23)

June 3, 2015, 3:07 pm
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Backup died and won't start back up (rebooted system)

How can I start the Velocis daemon, omnidbutil won't function.

Try omnidbrestore -autorecover   (but my syntax is wrong)

Please help! What should I check, is my db corrupted?

 

omnisv -stop and -start

 

# /opt/omni/sbin/omnisv -status
    ProcName  Status  [PID]   
===============================
    rds     : Down
    crs     : Active  [26507]
    mmd     : Active  [26506]
    omnitrig: Active
    Sending of traps disabled.
===============================
Status: At least one of Data Protector relevant processes/services is not running.

 

# /opt/omni/sbin/omnidbutil -info

Media Management database space usage:

Space used by         Diskspace usage      Records used    Records total
============================================================================
[12:1166] Velocis daemon error - the daemon is probably not running.

 

# /opt/omni/sbin/omnidbutil  -show_locked_devs

Locked devices/media/cartridges:

Type         Name/Id          PID      hostname
=====================================================
No locked devices/media/cartridges found!

 

# /opt/omni/sbin/omnidbrestore -autorecover -session 2015/05/21-2
[Normal] From: OMNIDBRESTORE@houhsrd1 ""  Time: 06/03/15 16:58:21
        Opening obrindex.dat:
                /var/opt/omni/db40/logfiles/rlog/obrindex.dat -> SUCCEEDED

[Normal] From: OMNIDBRESTORE@houhsrd1 ""  Time: 06/03/15 16:58:21
        Scanning obrindex.dat: preparing for restore...

[Normal] From: OMNIDBRESTORE@houhsrd1 ""  Time: 06/03/15 16:58:22
        Ready for restore.

Usage synopsis:

omnidbrestore -version | -help

omnidbrestore -autorecover [Autorecover Options] [General Options]

omnidbrestore -read <optionFile> [General Options]

omnidbrestore RMA_Options VRDA_Options MediaOptions [General Options]


RMA_Options:
        -mahost <DeviceHostname>
        -policy <log. device policy>
        -type <log. device type>
        -dev <PhysicalDevice>
        [-name <LogicalDeviceName> ]
        [-description <DeviceDescription> ]
        [-blksize <BlkSize> ]

        [-ioctl <RoboticsDevice> ]
        [-remhost <RoboticsHostname> ]

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Tape import fails : "Internal error: DbaXXXX functions"

June 4, 2015, 1:52 am
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Hello,

 

unfortunately we accidentally formatted a blank tape (due an error it went blank). But there was still protected data on it.

So now we try to get somehow to the data, but we are not really successfull.

We still have the catlog informations and the "new tape" ofcourse. But with the format the tape gets an new medium id. So the tape doesnt acceppt the catalog due the diffrent medium id.

 

Is there a way to get to the data? Or change the medium id?

 

Thanks in advance!

 

DP Version 9.02

 

 

EDIT:

We found a second tape with hopefully the same data on it. But unfortunately the import wont work.

After some time we get this error:

 

[Critical] From: MSM@cellmanager.example.com "MSL_DEV" Time: 04.06.2015 10:39:06
[65:6] Internal Database layer reports:
"Internal error: DbaXXXX functions."

 

The tape was written on an older and not the same Data Protector. We tried it back on the old one too but without success.

 

 

Any ideas?

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Backup is getting slow after 21% percent.

June 4, 2015, 3:25 am
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HEllo,

 

When I'm taking offline backup of my system the till the 20% it is going well and fast but when it come to 21% it is getting very slow and from that point it is taking many hours to copy 1gb data too.

 

Please help

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61:2052 - Bar backup session was started but no client connected -VSS HyperV

June 5, 2015, 12:58 am
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Good morning Guru's

 

I have an issue with a backup since the HyperV cluster was upgraded from Windows 2012 to 2012 R2.

The hyperv environment was working perfectly well on 2012 (with 30 VM's). The admin created a new cluster environment and moved the VM's to the new environment and now the backups are failing with this error: -

 

[Major] From: BSM@**** "HyperV_C3-Daily-VT" Time: 04/06/2015 21:15:26
[61:2052] Bar backup session was started but no client connected
in 1800 seconds.
Aborting session!

 

It seems that there is a "timeout" setting that may need to be adjusted from 1800 second (30mins) ???

I did set "OB2VSS_TIMEOUT=240" but it hasn't worked so I think it is the wrong env variable to set in the omnirc files of the host server.

 

Thanks for any help.

 

Regards

 

Adam

 

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LTO5 - 1 month - pool

June 8, 2015, 12:29 am
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Hello, all!

I have a little question about optimization of used space on our MSL Library.

Most of our backups in DP are protected for 1-2 weeks.

But there are some that are protected for 4 weeks. But both of them are written to the same filesystem pool, the same tapes.

Thats why I think these 4 weeks backups prevent tapes from being expired. Will it be better to have a special 4 week/1 month pool for such backups?

Thanks!

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finding total amount of data being backed up

June 8, 2015, 6:58 am
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Is there a way of finding the amount of total data I am backing up?

 

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Data Protector 9.0 and StoreOnce

June 8, 2015, 10:15 am
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I am in the process of determining if my company should continue using Data Protector or go with another data backup vendor.  What I need to find out is if Data Protector can do data deduplication and if so do I have to purchase a piece of hardware (StoreOnce) to accomplish that goal or can I use hardware (SAN) that I currently own.

 

Does anyone have information that would help with my decisions?

 

Thanks for any help.

 

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Saving Changes from Cell manager are not persistant

June 8, 2015, 11:17 am
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Hello All,

 

I'm relatively new to DP, so this may be a simple answer. I have 2 issues both surrounding saving changes with in scheduling. I have a report that I have created, when I visit the properties of said report and go to schedule I see 2 entries 1 hour apart from each other. I have tried to remove the second entry by highlighting, delete then apply. It seemingly goes away. I refresh or close reopen DP and the 2nd instance is still gone. Problem is the following day...everyday (I've done it 3 times) the report runs the 2nd time and I go in to DP and sure enough the entry is there. The same issue is seen for backups, I have a backup with 2 entries in schedule and after deleting I see the same problem.

 

At first I thought that perhaps it was another manager open but I looped through  the list of all my clients looking for manager.exe using powershell

 

foreach ($srv in $servers) {

$srv | out-host
Get-WmiObject win32_process -ComputerName $srv | Where {$_.name -eq 'manager.exe'} | out-host

}

 

And only found the 1

 

Any thoughts or suggestions?

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Backup Navigator collecting issues

June 10, 2015, 2:20 am
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Hi Community,

 

i have installed HP Backup Navigator 9.1 in a test environment (CentOS6.6) as a proof of concept for one of my customers.

Noerror during installation. Creatingthe databaseandconnectto theCellManagerwas successful.


But BN collect only Cell- and Deviceinfos. No SessionReports.

From the agent_core.log:

15-06-09 14:52:12 ERROR () SessionReportsManipulation - Cannot fetch full report data&colon; java.lang.NullPointerException
15-06-09 14:52:12 ERROR () SessionReportsManipulation - Error while collecting / inserting session report: java.lang.NullPointerException

 

and

 

15-06-09 15:34:04 FATAL (servername) AgentService - Agent failed: java.lang.NullPointerException
15-06-09 15:34:04 INFO (servername) DBconnect - Agent status changing from 0 to 100

 

Any Ideas?

 

Thanks in advance!!!

 

Tobias

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Install Patch 9.03 on OpenVMS System

June 10, 2015, 2:52 am
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Hello there,

 

we have the problem that our restore from OpenVMS always fail with the following error:

Lost connection to Filesystem restore DA named "" on host <hostname>.

 

So i found this:

https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/LID/QCCR2A56630

 

And it says that this is solved within patch 9.03.

But how do I install it? Mostly the OpenVMS was part of the Windows-Package, but the patch is now just an .EXE-File for Windows and in linux/unix there are no files for openvms.

 

And the install-server never worked for vms.

 

Thanks in advance!

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Unable Generate Keys

June 10, 2015, 8:53 am
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Hi All,


One of our HP Data Protector version 7.01 has crashed where we enable drive based encryption on DP level(no software encryption or no Library based encryption), we do not have the older keys as our other drives(Unfortunately) also crashed together.


Now when we try to import the IDB tape we get the following error. Can anyone suggest a way over come this.

 

[90:6111] Error retrieving encryption key. Aborting session.

[90:53] Tape0:0:0:0C
Cannot seek to requested position (Details unknown.)

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HP Data Protector software

June 10, 2015, 11:48 am
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Hi Every One, I am traying to test the HP Data Protector Cell Manager software,  Any one Knows where I can download it?

 

 

Regards!!

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Dataprotector - scheduled copies don't start

June 12, 2015, 2:13 am
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Hello,

 

On Dataprotector 7, scheduled copies don't start at the scheduled time.

If we start manually the copy, it's working properly. These copies have working during years...

 

I see noting in debug.log.

I try to create "test" copy, same problem.

I try to replan the schedule, same problem

 

Do you have an idea to solse this problem?

 

Regards,

 

François BRETON

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OmniDLC - automatic setup of allowed Servers

June 12, 2015, 5:17 am
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Hi Everybody

 

Some time ago the Utility omnidlc (DebugLogCollector) was introduced to query, fetch and clear Debug-Logs and Traces on all Servers of the Cell directly from CellServer.

Unfortunatly they also introduced a security feature with that, by default only the CellServer Hostname in the CellServer File on the Client is allowed access.

Fine for Environments with only one Network and Standalone Servers, bad for Multi-Network and Clustered CellServers.

 

You can create a File called omnidlc_hosts on the Client that contains other Hostnames/IPs that are granted access, but that means manually creating it local on each Client.

 

Did anybody figure out another convenient way to create or update that file from remote, f.E. the CellServer?

 

Thanks

Stefan

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Options for new Cell Manager

June 12, 2015, 8:41 am
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Hi,

 

I'm putting together a design for a new Data Protector 9.03 Cell Manager on Windows 2012 R2 running on a VMware virtual machine.  The spec is 32GB RAM, 8 Xeon CPU, 1TB disk (for IDB).  The machine will only be a Cell manager and NOT a Media Server.

 

I'm also suggesting these inclusions in the global file:

MaxBSessions=100

SmWaitForDevice=3600

SessionStatusWhenNoObjectToCopy=1

SessionStatusWhenNoObjectToConsolidate=1

SessionStatusWhenNoObjectToVerify=1

 

And these suggestions in the omnirc:

OB2IPCNOSENDRECVLOOP=1

OB2SHMIPC=0

OB2IPCKEEPALIVE=1

OB2IPCKEEPALIVETIME=900

OB2IPCKEEPALIVEINTERVAL=60

 

Are there any additional (or amended) entries that are recommended?

 

Any help would be gratefully received.

 

John

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Data Protector Express and Quantum Dat 160

June 12, 2015, 11:17 am
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Hi,

 

we are running Data Protector Express Single Server Edition 4.00 sp1 (Build 43064) with a HP Dat160 Tape Streamer.  Due to a malfunction I borrowed a Quantum Dat160 Tape streamer. When I attach it it says "Fehlerstatus 1406 nicht unterstütztes Gerät" which in English should be something like "Errror 1406 Device not supported." In the Windows Server 2008 R2 Device Manager the drive shows up with no errors. It also says something like "License state: not licensed"

 

 

According to the Compatibilty Matrix this combination should work.

 

May be someone has a hint to solve this issue?

 

Thanks in advance

 

--

Sorry, English is not my native language

 

 

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Cannot include more than one VMware VM in a backup job

June 14, 2015, 2:50 am
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Trying DP 9 installed on CentOD 6.6 with Virtual Environment Integration. A backup of a single VM in a job succeeds, but when there is more than one VM selected in the job, the failure is:

 

Cannot start program '/opt/omni/lbin/vepa_bar.exe'
[70:15] Cannot start program '/opt/omni/lbin/vepa_bar.exe' ([4] Interrupted system call) => aborting

Got unexpected close from OB2BAR Backup DA

 

 Appreciate any assistance.

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DataProtector 9 Storeonce Network Sensitivity

June 14, 2015, 9:00 pm
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Hi,

We are running DP 9.03 on our Windows Server 2012 R2 Cell Manager. All Media Agents are also upgraded to 9.03 and also Windows Server 2012 R2.

Recently we have had some very brief network outages between our main datacentres, the outages last about 1 - 2 seconds. During these any Data Protector jobs going over the WAN will fail. We just had a network drop where we only missed one ping between our datacentres, however an active job in Data Protector failed. Below is what occurred in the Session Log:

 

--------------------------------------

 [Major] From: BMA@Site2-Server01.Domain.com "Site1-StoreOnce01-Veeam_gw4 [GW 7380:0:15697104232020443816]"  Time: 15/06/2015 1:06:52 PM


[90:51]                  \\Site1-STOREONCE01\Site1Veeam\042c3c9f_557cc22d_0828_0375
                Cannot write to device (StoreOnce error: StoreOnce device offline, network error occurred or secure communication failed while contacting the StoreOnce device)

 

[Critical] From: VBDA@Site2-Server01.Domain.com "Site2-Backup-Veeam-Prod-Exchange2013-All-Weekly"  Time: 15/06/2015 1:06:52 PM


                Unexpected close reading NET message => aborting.

 

[Critical] From: VBDA@Site2-Server01.Domain.com "Site2-Backup-Veeam-Prod-Exchange2013-All-Weekly"  Time: 15/06/2015 1:06:52 PM


                Connection to Media Agent broken => aborting.

--------------------------------------

 

This job was backing up files sitting on a Storeonce NAS share in Site2 to a Storeonce catalyst in Site1.

 

I can see the following values in the OMNIRC on the Cell Manager:

 

#  OB2RECONNECT_RETRY=s
#    Default: 600
#    Time-out (in seconds) before either a Disk Agent (DA) or Media Agent (MA)
#    should stop trying to reconnect to the Session Manager or Disk Agent
#    should stop trying to reconnect to the Media Agent during backup.
#
#  OB2RECONNECT_ACK=s
#    Default: 1200
#    Timeout (in seconds) before an agent gives up waiting to acknowledge a
#    message from the session manager.

 

These values have not been defined on the Cell Manager, so the defaults should be taking effect. Are these the only settings that control session timeouts due to a loss of network?

 

It seems the connectivity between the Cell Manager and the Storeonce devices is very sensitive, is there any way to make it less so?

 

Cheers
Wal

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Data Protector issues following upgrade from 6.2 to 7.0.3

June 15, 2015, 7:29 am
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Hi,

We have recently upgraded to Data Protector 7.0.3 from 6.2 and onto a new server with a different name.

When I look at the monitor section of the gui I am finding that the owner of any "transferred" backups is still root at the old server name. Any new backups are correct with root at the new server name.

 

i.e. a backup from the old server now running on the new server will have the owner as -

 

root.sys@"old-server-name".domain

 

A new backup running on the new server will have the owner as -

 

root.sys@"new-server-name".domain

 

Can the old backups be changed so that the owner is root at the new server or do they have to be created from scratch for this to happen?

 

Many thanks - Mark P.

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Data Protector issues following upgrade from 6.2 to 7.0.3

June 15, 2015, 7:34 am
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Hi,

 

We have recently upgraded from Data Protector 6.2 to 7.0.3.

 

I am having trouble reading SDLT tapes on SDLT drives (old technology). This was fine at 6.2 but now at 7.0.3 the tape read just hangs. It is not the tape as I have tried many tapes and it is not the drive as we have two SDLT tape drives and the issue is occuring on both of them.

 

I think I read somewhere that the tape hang does eventually time out after a large amount of seconds (an eight figure number of seconds?) but at the moment I am having to kill it from the unix prompt. 

 

I believe this might be a known bug?

 

Any advice gratefully received.

 

Kind Regards - Mark P.

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