Quantcast
Channel: Data Protector Practitioners Forum topics
Viewing all 3189 articles
Browse latest View live

HDE DP MS Volume Shadow Copy integration (restore objects)

$
0
0

Hello,

I have HPE Data Protector A.09.06 and every day use MS Volume Shadow Copy integration on MS Windows 2008 Server. When I try to restore objects, I can't choose date of the backup,like in "File System" specification (Interval,Last 3 Month, etc.). Does the Data Protector A 09.06 have any capabilities to restore "Shadow Copies" for different dates?

Thanks!


[138:709] Health check message: "/opt/omni/bin/omnimm -list_pools" failed

$
0
0

Hello everyone,

After upgrading from Data protector 7.03 to 9.08 y get this error message un the Reporting context, event log (screenshot is attached)

[138:709] Health check message: "/opt/omni/bin/omnimm -list_pools" failed

and when running omnimm -list_pools I get the next output:

[root@server log]# /opt/omni/bin/omnimm -list_pools

 

Status  Pool name                 Media Type        MS   # of media            Free [MB]

========================================================================================

Good    ARCH_lib01                LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI01            LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI02            LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI03            LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI04            LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI05            LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI06            LTO-Ultrium       No           0               (null)

Good    ARSCSI07            LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI08            LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI09            LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI10            LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI11            LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI12            LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI13            LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI14            LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI15            LTO-Ultrium       No           0               (null)

Good    ARS0_SCSI16            LTO-Ultrium       No           0               (null)

Segmentation fault (core dumped)

 

Digging within the log files I found "exit code 1011".

backups are running normally but it is very annoying to hace this message everyday, please help

Error adding Data Protector client on HyperV machine

$
0
0

Dear fellows,

i recently have a new machine thats on HyperV and wanted to add the client that came up with an error saying "installation aborted" with following messages.

[Normal] Starting installation session on Monday, December 05, 2016, 10:27:48 AM...

[Normal] Getting list of clients for installation...

[Normal] Done.

[Normal] Expanding and checking clients to be installed...

[Normal] Connecting to client "hostname"...

[Normal] Done.

[Normal] Installing the Data Protector bootstrap service on client <hostname>...

[Normal] Starting installation on client shofs1002.efg.com at Monday, December 05, 2016, 10:28:10 AM...

[Normal] <hostname> Installing Core...

[Critical] <hostname> {A265F8B9-DED5-4E59-9562-7B04D01E8213}: related product unexpectedly absent from the system.

[Normal] Installation session finished on Monday, December 05, 2016, 10:28:32 AM.


============================================================================
Session completed with errors!
============================================================================

Data Protector version is 6.2, attaching the patches list on installation server.

thanks.

HP Data protector 6.2 upgrade to the latest

$
0
0

Hi,

i'm currently running the HP Data Protector 6.2 and want to upgarde/move on new system to the latest (probably 9.x), i have few questions before going ahead.

1. do i need to buy a new license or the current one can be migrated (export/impot).

2. where do i get the software if i dont have an active support agreement.

3. where can i find the steps & patches information to upgrade.

thanks

Restore VM failed (Could not write in the disk scsi0:0 (Error: '-1')

$
0
0

Hi ,

I'm trying to restore VM [SAN MODE] but i'm getting this error (Could not write in the disk scsi0:0 (Error: '-1') .

my environment [ data protector version 9.08 , storeonce 6500]

does anyone face this problem ? any suggestion would be highly appriciated.

After this error : restore failed

[Warning] From: VEPALIB_VMWARE@backup_host1.local ""  Time: 12/14/2016 05:52:39 PM
 Could not write in the disk scsi0:0 (Error: '-1')

Thanks,

DPx

 

 

IDB Curruption

$
0
0

I am running Data Protector 9.07 on a windows 2012 machine. I am seeing the below error in the event logs. This is a site that I have just started supporting and this error has been going on for a while. I tried running omnidbcheck -extended but everything comes back as failed. The site told me this happened before and they had to reinstall Data Protector. Does anyone know how this would happen and a possible fix other then reinstalling and losing everything.

[138:706] Corruption in the "[138:706] Corruption in the "[138:706] Corruption " part of the Data Protector Internal Database has been detected ("[138:706] Corruption in the "[138:706] Corruption in the "[138:706] Corruption " part of the Data Protector Internal Database has been detected ("[138:706] Corruption in the "[138:706] Corruption in the "[138:706] Corruption " part of the Data Protector Internal Database has been detected ("[138:7").

Description:
One of the modules detected possible corruption of the IDB (Data Protector Internal Database).
Note that the IDB consists of multiple parts and possible actions depend on which
part is corrupt.

Virtual Tape Ejected, unable to find it

$
0
0

Dear forum members,

I've configured HP Data Protector 9 with AWS (Amazon Web Services).

In AWS I created two tapes.

When I finished to configured HP Data Protector, I could see both tapes in my slots.

But I clicked on one tape, and right button -> Eject.

The tape was gone, and althougt I select Instert, It did not find the tape.

 

I receive this message from Data Protector:

[Warning] From: UMA@bckcentos01 "bckcentos01" Time: 15/12/2016 13:06:31

Mailslot(s) is (are) empty. Waiting for mailslot(s) to get filled.

 

 

But I do not know how to find and move the tape.

Do not kow where it goes.....

 

Could you help me?

Many thanks in advance,

 

 

HP DP 9 - SAN backup of vmware - Enable MPIO for fiber channel to LUNs?

$
0
0

In a LAN-Free backup of a windows box, the storeonce isnt detected as an MPIO device.

I am setting up a backup proxy for SAN backups of vmware. The prox will see the LUNs on the 3PAR and see multiple paths. Do I install and configure MPIO or will the data protector agents handle multipathing?


AIX 7.1 HP DP A.09.0x Data Protector Client Installation - How to add client to a cell

$
0
0

Hi,

i have the task to install the HP DP client for AIX 7.1 systems. We have the aim to install the client software in one step and in a second step adding the client to its corresponding HP Cell.

Meaning: In the first step we just install the software like:

./LOCAL_INSTALL/omnisetup.sh -install da,cc

and in a second step the node will be added to the HP DP Cell like:

/usr/omni/bin/omnicc -import_host <MyBackupName>

 

Problem: How do i let the HP DP client know which Backup Server it shell use ?  Do i have to run a

./LOCAL_INSTALL/omnisetup.sh -server MyBackupServer

beforehand ?

 

tia

Hajo

AIX 7.1 HP DP A.09.0x Client Installation - some generic questions

$
0
0

Hi

Some generic questions regardings the installation of the HP DP A.09.0x client

  1. As far as i have found on this forum, patching from a nfs mounted share is not supported ? Is this still correct ?
  2. What are the at least components to install on a client ? ( da or da + cc )  ( minimum installation ) and how do i add components afterwards.
  3. Does anybody has got the man pages working on AIX ?

tia

Hajo

(DP) Support Tip Exchange DAG integration fails with topology error message

$
0
0

Trying to integrate DAG Exchange environemnt error message is received.

Unable to browse instance.  Didn't found server node1.local.com in existing topology.

[ 99] 2016-12-09 15:12:43.998 ("$PATH: integ/exch2010/ExchangeAgent.cpp $ $Rev: 50245 $ $Date:: 2015-10-10 13:15:02 -040":1720)
[ 99] <<=== (3) } /* CExchangeAgent::ReportGetTopObject */
[ 99]
[ 30] [CExchangeAgent::ReportExchangeTopology] Didn't found server node1.local.com in existing topology.

[ 4] 2016-12-09 15:12:43.998 ("integ/exch2010/ExchangeAgent.cpp $ $Rev: 50245 $ $Date:: 2015-10-10 13:15:02 -040":723)
[ 4] [MARK 2] in CExchangeAgent::ReportExchangeTopology:723
Code: 8102

It is due Exchange nodes are resolving itself by TCP V6 instead TCP V4

Pinging node1.local.com [fe80::6177:8893:2ff0:c827%12] with 32 bytes of
data:
Reply from fe80::6177:8893:2ff0:c827%12: time<1ms
Reply from fe80::6177:8893:2ff0:c827%12: time<1ms
Reply from fe80::6177:8893:2ff0:c827%12: time<1ms
Reply from fe80::6177:8893:2ff0:c827%12: time<1ms

For to resolve issue disable TCP V6 or add entry into host file for to use TCP V4

Best Regards

Backup for "/CONFIGURATION" of almost all the clients in a cell manager failing with VBDA timeout.

$
0
0

Hello everyone

In a cell manager, backup of "/CONFIGURATION"  of all clients failing with VBDA timeout error:

[Major] From: BSM@XXXXX  "XXXXX" Time: 12/15/2016 1:00:46 AM
[61:1002] The VBDA named "XXXXX [/CONFIGURATION]" on host XXXX
reached its inactivity timeout of 7200 seconds.
The agent on host will be shutdown.

I suspect that there might be some issue from cell manager side because this error is coming for all the clients., please correct me if I am wrong.

If anyone else faced this issue before, please suggest how to fix it.

Cheers!!

Issue configuring Drive in HP Data Protector 9

$
0
0

Dear Forum members,

I do not really know if this is a serious issue, but I'm configuring my HP Data Protector against AWS (Amazon Web Services).

Configuration of the Device is ok.

And when I go to configure the Drive, it seems that all is fine:

 

 

 

Drive_Config.JPG

(Well, I'm not really sure of this list which one I should select).

But, when I finnish the configuration, and I entered the drive properties I cuold see:

Drive_Config_2.JPG

 

Do not know why they are shown with this red x.

 

And if I try to make an scan, this is the result:

 

[Normal] From: MSM@bckcentos01 "Drive_LT_Ultrium" Time: 16/12/2016 10:02:40

Media session 2016/12/16-3 started.

 

[Normal] From: MMA@bckcentos01 "Drive_LT_Ultrium" Time: 16/12/2016 10:02:40

STARTING Media Agent "Drive_LT_Ultrium"

 

[Normal] From: MMA@bckcentos01 "Drive_LT_Ultrium" Time: 16/12/2016 10:02:40

=> UMA@bckcentos01@/dev/sg10

Loading medium from slot 1 to device /dev/nst5

 

[Warning] From: MMA@bckcentos01 "Drive_LT_Ultrium" Time: 16/12/2016 10:02:43

The device "Drive_LT_Ultrium" could not be opened("Serial number has changed")

 

[Normal] From: MMA@bckcentos01 "Drive_LT_Ultrium" Time: 16/12/2016 10:02:43

Starting the device path discovery process.

 

[Critical] From: MMA@bckcentos01 "Drive_LT_Ultrium" Time: 16/12/2016 10:02:43

[90:1004] Device address not found.

 

[Normal] From: MMA@bckcentos01 "Drive_LT_Ultrium" Time: 16/12/2016 10:02:43

Device path discovery process finished.

 

[Major] From: MMA@bckcentos01 "Drive_LT_Ultrium" Time: 16/12/2016 10:02:43

[90:54] /dev/nst5

Cannot open device (Invalid device file type.)

 

[Normal] From: MMA@bckcentos01 "Drive_LT_Ultrium" Time: 16/12/2016 10:02:43

=> UMA@bckcentos01@/dev/sg10

Unloading medium to slot 1 from device /dev/nst5

 

[Normal] From: MMA@bckcentos01 "Drive_LT_Ultrium" Time: 16/12/2016 10:02:46

ABORTED Media Agent "Drive_LT_Ultrium"

 

 

============================================================================

0 media out of 6 successfully scanned.

============================================================================

 

Do you have any clue on this?

Many thanks in advance

 

 

DP9.07 - Cached GRE Linux issue

$
0
0

Have DP9.07 installed. Linux VM cell manager. Using catalyst stores with a storeonce 4700.

Cached GRE is not working for Linux VMs. Use the cell manager as the media server / mount proxy.

I get to the point in the vsphere web client where I can drill down each scsi0:0 partition....it sits there then fails with this:

"Error while trying to get mountpoint for LVM....Something went wrong while searching for logical volumes"

I ran debug mode and could only find this in the dpfs debug file.....

Getxattr:: lgetattr failed, errno:61

On the cell manager I see dpfs starts but cant work out while it wont work. Whole VM is just one scsi disk so cant be missing volumes.... Is it because I'm using the cell manager as the proxy????

help would be appreciated especially as this customer uses Veeam and I want to get DP working well with vmware integration and GRE.....

 

Final question, can I do a non-cached GRE of linux when using catalyst or will it only use cached???

StoreOnce Recovery Manager Central not able to remove snapshots from 3PAR after express protect.

$
0
0

We deployed RMC 3.1 and it is running smoothly however, there is a concern from the customer that after taking snapshot of the datastore at 3PAR end it should be removed automatically once express protect job has completed and data is moved to relevent catalyst store at StoreOnce. I can t see any provision like this in RMC , can someone please guide if it is possible. Cusotmer is not happy with the space being utilized every time they take a snapshot at 3PAR.


HPDP Up-gradation failed from 7.0.0 to 9.0.0

$
0
0

We have cell manager running on 7.0 on windows 2008 R2 Enterprises Service pack 1. We would like to upgrade to 9.0.8 as in following manner

1. First upgrade to 7.0.3 by installing pacthes on 7,0 cell manager.

2. Then upgrade to 9.0.0 by installing HPDP 9.0 ISO installation file.

3. Finally upgrade to 9.0.8 by deploying patches.

But it doesn't happen as expectedly, After upgrading to 9.0.0 we encounter below error message. There's no IDB imported into 9.0.0

                    [NORMAL] IDB export completed successfully.
                    [NORMAL] User MPHASIS\Seclogbacker has been granted Logon as a Service right.
                    [NORMAL] Global options file has been upgraded.
                    [NORMAL] Notification file data has been upgraded.
                    [NORMAL_DETAIL] Service Data Protector Inet started.
                    [CRITICAL] Some services started with warnings or errors.
                    [WARNING] Timeout reached before Data Protector CRS started.
                    [NORMAL] The IDB service account updated in the Inet impersonation database.
                    [NORMAL_DETAIL] Service Data Protector IDB started.
                    [NORMAL_DETAIL] Service Data Protector IDB connection pool started.
                    [NORMAL_DETAIL] Service Data Protector Application Server started.
                    [NORMAL_DETAIL] Service Data Protector IDB connection pool restarted successfully.
                    [CRITICAL] Restarting service Data Protector CRS failed.
                    [CRITICAL_DETAIL] Stopping the service Data Protector CRS failed during service restart process.
                    [CRITICAL_DETAIL] Starting the service Data Protector CRS failed during service restart process.
                    [CRITICAL] Web reporting user password could not be randomized.
                    [WARNING] Check the IDB import output for warnings or errors.
                    [WARNING_DETAIL] import for the IDB completed with the output:
                    [NORMAL] Installation server successfully imported.
                    [NORMAL] Configuration of cell has not been updated.

Can someone help us to solve this issue. Error message screenshot also attached.

/var/opt/omni directory utization increasing suddenly

$
0
0

Dear Team,

I have HPDP 9.07 version installed on HP UX 11.31.

I am facing an issue where size of my /var/opt/omni directory is increasing abrubtly.

Please find the contents below and let me know how i can reduce the size of the partition.

root@sapbck1 [/var/opt/omni/server]
# du -sk *
85584 AppServer
11456969 db40
7092723 db80
0 export
279982 exported
0 import
33975 log
6 sessions

root@sapbck1 [/var/opt/omni/server]
# bdf .
Filesystem kbytes used avail %used Mounted on
/dev/vg00/lvomnidb 24117248 19482695 4345002 82% /var/opt/omni

 

Regards,

RKJ

Virtual Machine '----': Could not be registered.

$
0
0

Hi

I have Data Protector A0700

I Want to restore vm backup to vcenter 6 .in Final Step of restoring give this error:

Virtual Machine '----': Could not be registered.

Please Help Me

(DP) Support Tip: Clean-up hotadded disks and snapshot after vepa backup failure

$
0
0

Topic

When HotAdd backups of Virtual Environment integration for VMware fails by some reason ,
hotadded disks and snapshot remain unexpectedly .
How those can be cleaned up ?

 

Response

Clean-up steps :
1. Remove mounted HardDiskDrive(vm's HDD) at backup host by using vSphere client
   NOTE: Please don't delete files from disk

2. Delete snapshot
   -->  VM disk(ex. vm-000001.vmdk) will be consolidated automatically

(DP) Support Tip: [12:1653] Import of some cluster nodes/virtual servers failed.

$
0
0

Error Message
"[12:1653] Import of some cluster nodes/virtual servers failed." error message appears when patch installation finished at Microsoft cluster environment .


Cause
Some virtual server was not reachable from CellManager system .

 

Workaround / Fix
Every cluster nodes/virtual servers should be reachable from CellManager system via 5555 port .
Please confirm if any system in Cell can not be connected from CellManager .

Viewing all 3189 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>