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DP 8.10 Cannot start any backup " error 12:1009 bad message format "

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Hello

Cannot restart any failed backup or start any backup error message --> bad message format

Product version : A.08.10

Internal Build version: 206

Any suggestion

 

Thank's in adance 


How to transfer data from D2D to Tape

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Hi, We have data on d2d , i.e VTL created cartridges , we need to transfer this data to tape which is connected to this cell manager. How do we carry out this transfer ?

backup job won't start

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I am running on DP 8.10.  For some reason, my backup job using tape drive 10 wouldn't start.  I manually moved a tape to the drive using the web interface, but still the job won't start.  It says 'Cannot open device...None of the disk agents completed successfully.  I also have tried disebaling/renabling the tape drive. I have nine other backup jobs running now. 

Details about Oracle integration in DP 8.13

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Does it exist way to backup Oracle by DP 8.13 (using Oracle integration with rman, not Virtual Environment integration) where backup data goes via SAN, and not ethernet.

Oracle server is installed inside virtual machine in ESXi 5.5 environment, where every host in on SAN.

Cell manager and backup host is the same server (it's physical server) which is visible on SAN.

Tape libray is on SAN

In the backup task I can specify as drive  only the backup host, I cannot specify drive device inside the virtual machine because VM doesn't see SAN tape drive. Only the host can see SAN tape library.

I verified backup traffic from Oracle to backup host goes by ethernet and only from bakup host to tape drives goes by SAN.

Instead... if I use VEI I can backup my VM by SAN (backup traffic from datastore to tape drive goes by SAN, not ethernet) because I presented my storage to backup host.

I'd like to know if there is way to add SAN tape drive into virtual machine so that backup can goes directly from datastore to tape drive as occurs in VEI integration.

(DP) Support Tip: VixDiskLib errors when VEPA and vCenter are installed on the same system

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Environment:

DP 9.05, also seen with 9.04
VMware ESXi 6 u1
vCenter Server 6 u1
The VEPA integration has been installed on the vCenter server.


Session Report extract:

[Warning] From: VEPALIB_VMWARE@hostname "/DATACENTER"  Time: 1/12/2016 3:47:15 PM
        Virtual Machine 'VM-NAME': Could not lock vMotion.
...
[Normal] From: VEPALIB_VMWARE@hostname "/DATACENTER"  Time: 1/12/2016 3:47:19 PM
        Virtual Machine 'VM-NAME': Backing up configuration file VM-NAME.vmx
...
[Normal] From: VEPALIB_VMWARE@hostname "/DATACENTER"  Time: 1/12/2016 3:47:21 PM
        Virtual Machine 'VM-NAME': Creating snapshot
...
[Normal] From: VEPALIB_VMWARE@hostname "/DATACENTER"  Time: 1/12/2016 3:47:26 PM
        Virtual Machine 'VM-NAME': Getting Changed Blocks for disk scsi0:0.

[Major] From: VEPALIB_VMWARE@hostname "/DATACENTER"  Time: 1/12/2016 3:47:38 PM
        Virtual Machine 'VM-NAME': Could not backup disk scsi0:0

Normal] From: VEPALIB_VMWARE@hostname "/DATACENTER"  Time: 1/12/2016 3:47:43 PM
        Virtual Machine 'VM-NAME': Removing snapshot
...
[Normal] From: VEPALIB_VMWARE@hostname "/DATACENTER"  Time: 1/12/2016 3:48:17 PM
        Virtual Machine 'VM-NAME': Unlocking vMotion

[Warning] From: VEPALIB_VMWARE@hostname "/DATACENTER"  Time: 1/12/2016 3:48:41 PM
        Virtual Machine 'VM-NAME': Could not unlock vMotion
...
[Critical] From: BSM@hpdp0905.kms.hmgc.net "SPEC_1"  Time: 1/12/2016 3:49:34 PM
        None of the Disk Agents completed successfully.
        Session has failed.


VEPALIB_VMWARE_THREAD debugs:

[199] 2016-01-12 15:46:51.581 ("/integ/vep/vepa/Plugins/Vmware/VmwareHelpers/QueryUtil.cpp $Rev: 46816 $ $Date:: 2015-02-15 06:27:39":62)
[199] <<=== (7) }  /* QueryUtil::getDynamicProperty */
[199]
[ 20] [VirtualEnvironment::VirtualMachine::isVmotionDisabled] Returning:
Type='bool';value='false'
...
[ 99] 2016-01-12 15:46:51.581 ("/integ/vep/vepa/Plugins/Vmware/VmwareHelpers/DiskUtils/VixDiskLib.cpp $Rev: 2517 $ $Date:: 2009-10-28 16:12:58":204)
[ 99] ===>> (9) VixDiskLib::VixDiskLib_PrepareForAccess {
[ 99]
[110] [VddkUtil::diskLibLog] VixDiskLib: VixDiskLib_PrepareForAccess: Prepare to access disk.

[110] [VddkUtil::diskLibLog] VixDiskLib: VixDiskLib_Connect: Establish connection.

[110] [VddkUtil::diskLibLog] VixDiskLib: Resolve host.

[110] [VddkUtil::diskLibLog] VixDiskLib: VixDiskLibVim was not loaded during initialization. Error at 355.

[110] [VddkUtil::diskLibLog] VixDiskLib: VixDiskLib_PrepareForAccess: Disable Storage VMotion failed. Error 16053 (One or more required subsystems failed to initialize) at 4000.

[ 20] [VixDiskLib::VixDiskLib_PrepareForAccess] Returning:
Type='unsigned __int64';
value='16053'

 

Explanation:

With version 6, VMware introduced a bug that leads to a library conflict.
Reference article: http://kb.vmware.com/kb/2120818

This has also been documented in the DP Integration Guide (Integration.pdf), search for 2120818.


Solution:

Until VMware has resolved this bug the following workarounds are available:

Install the vCenter and the VDDK on separate servers.
or
Copy the libldap_r.dll and liblber.dll from \Program Files\OmniBack\lib\vddk\AMD64 to \Program Files\OmniBack\bin.

 

Additional info:
HP generally does not recommend to install the VMware Integration component onto the vCenter Server because
this could cause severe performance issue. However, for a test environment this should be OK.

compatibility data protector

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We are considering upgrading the operating system of our database server currently runs Red Hat Enterprise Linux Server release 5.5 (Tikanga)
I wonder if the protective date requires the operating system the database is Red Hat, or you can also work with Oracle Linux (Free).

Feb 26th: Online Expert day Data Protector!

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Hello Everyone,

Data Protector  is hosting an Online Expert Day on February 26th, 2016!  Mark this on your calendars!

 

If you are a customer with a support contract, then we would like to invite you to join us Data Protector Support Customer Forum on February 26th, when HP product Experts will be online for 19 hours to answer any questions regarding:

 

Any Topic

 

The event is scheduled to run for 19 hours.

 

Event start time:  February 25th at 07:00 PM Pacific Standard Time / 10:00 PM Eastern Standard Time / 03:00 AM Greenwich Mean Time (February 26th )

 

Event end time: JFebruary 26th at 02:00 PM Pacific Standard Time / 05:00 PM Eastern Standard Time / 10:00 PM Greenwich Mean Time 

 

What is an Online Expert Day? 

Online Expert Day is an event when HP product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions.  Online Expert Days give you a chance to talk directly with the HP Experts!

 

How does the Online Expert Day event work? 

HP Experts will be online for 19 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies".  An online conversation will be born!

 

To participate, you do need access to the Data Protector Support Customer Forum  if you don’t have access, please add your Support Agreement ID (SAID) to your HP Passport profile and log in again.

To check this please do the following:

If you have a valid support contract and are still experiencing issues, please send an email to swcommunity@hp.com.

 

For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your HPE Passport profile, please click here.

For upcoming Online Expert Days, please bookmark the HP Software Online Support Services - Forum events page.

If you have questions regarding the Online Expert Day event, please reply to this message.

 We look forward to your attendance and your questions!

Regards,

HP Support

Install Files Location

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I'm sitting in on a virtual class and the instructor suggests that the DP program files be installed in one folder and the IDB files in another; preferably another drive.

How hard core is that suggestion? What I mean is, am I going to really run into performance issues if I install all of the files in the default locations? I did change to the root of the volume that’s dedicated to DP, D:\OmniBack, but should I have made more modifications to the install paths?  I have a new Cell Server installation that I could simply uninstall and reinstall.  But my main cell manager has been up and running for about a month now.  Should I look into doing whatever it takes to change my current installation so that the files are on different drives?

Thanks,

Randy


Cannot Format Tape

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[Normal] From: MSM@development "HP:Ultrium 5-SCSI_1_development" Time: 20/01/2016 09:54:49
Media session 2016/01/20-1 started.

[Normal] From: MMA@development "HP:Ultrium 5-SCSI_1_development" Time: 20/01/2016 09:54:50
STARTING Media Agent "HP:Ultrium 5-SCSI_1_development"

[Normal] From: MMA@development "HP:Ultrium 5-SCSI_1_development" Time: 20/01/2016 09:54:53
=> UMA@development@Changer0:7:0:1
Loading medium from slot 2 to device Tape0:7:0:0C

[Critical] From: MMA@development "HP:Ultrium 5-SCSI_1_development" Time: 20/01/2016 09:55:13
[90:63] => UMA@development@Changer0:7:0:1
Cannot load exchanger medium (Target drive is busy.)

[Normal] From: MMA@development "HP:Ultrium 5-SCSI_1_development" Time: 20/01/2016 09:55:13
ABORTED Media Agent "HP:Ultrium 5-SCSI_1_development"

 

What I need to do

Determine backup type from CLI

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Hello,

I would like to find out backup type ( full or incremental ) of session from CLI. Really nothing more!!! It looks like very simple task but with DP it is somehow complicated. I am using DP version 7 on unix server.

 

So, I have tried to start following commands:

omnidb -session <sessionID>

omnidb -rpt <sessionID>

omnidb -rpt<sessionID> -detail

... but there is not backup type  ( maybe too hard coding for HP developers :P )

omnidb -session <sessionID> -detail

command show backup type of objects but I have noticed that all incremental backups of SAP R/3 have backup type full !!!  ( GUI shows incremental type for session and full type for objects. ) Is it bug?

Please let me know how I can determine backup type of session for script purposes.

 

Thank you!

 

“(DP) Support Tip: Configuring Maxdb integration

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If you want to avoid errors when configuring Maxdb integration in DP,

Remember that the owner of the barlist needs to be the same user as the MaxDB processes.

Why is that ?

Let say the barlist is owned by user fsoadm in group sapsys.  This results in the sapdbbar.exe running as user fsoadm in group sapsys.  But sapdbbar.exe calls the dbmcli.  

The dbmcli starts its processes and they may run as a different user or group.  

The dbmcli started process does not have permissions to access the file, a failure will occur.  

The owner of the barlist needs to be the same user as the MaxDB processes. 

1) Identify the owner of the MaxDB processes.
2) Change the barlist owner to the owner the the MaxDB processes.

 

Good luck !

(DP) Support Tip: importing tapes from a backup in a different cell manager

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If you have issues with media unavaialble for object after importing tapes from a different CM,

Try the following:

-          Export both involved media

-          Set in the Cell Server /opt/omni/.omnirc file the variable: OB2_IMPORT_NOSEQCHECK=1
           (If .omnirc file does not exists, please copy it from .omnirc.TMPL to .omnirc and then edit it)

-          Try importing both media again

-          Check if the object is found now.

* Issue was obsereved in version 9.04 and also previous  8.x version.

Good luck !

(DP) Support Tip: HyperV backup leaving snapshots

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It is important to NOTE that, a backup with the enable incremental flag will always leave a snapshot on the hyperv host.  Executing the same backup with the disable incremental option will not delete the existing snapshot on the system.  The snapshot would need to be deleted manually through powershell.  Example: Get-VMSnapshot -VMName vmwithcheckpoint.domain.com -ComputerName hyper-v.domain.com| Remove-VMSnapshot

 

(DP) Support Tip: Advanced GRE page hangs with 'loading ...' message

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In vSphere web client GUI, clicking on  "HP Data Protector"  tab  makes the DP GRE plug-in page hang with
"LOADING" message.  This is usually caused by firewall blocking the TCP/IP  port used in the communication
between the DP GRE plug-in running on the vcenter and vmwaregre agent running on the mount proxy.
Such port is dynamically selected from the hardcoded  1500-15999 port range.
Solution to this  is to open this port range.

(DP) Support Tip: Most all Data Protector commands can be debugged for troubleshooting a problem

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Most all Data Protector commands can be debugged when troubleshooting a problem.  For example, this is an example of omnidb on 7.X :

    omnidb -session -debug 1-231,233-500 DBG

For 8.X and above, use the different range as in the following example :

    omnidb -session -debug 1-331,333-500 DBG


(DP) Support Tip: Creating Data Protector debugs of an Oracle backup from command line

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If debugs are needed for an Oracle backup, the simpliest method to generate these debugs is from the command line

using the following examples :

     Data Protector 7.x  -   omnib -oracle_list <barlist> -debug 1-231,233-500 DBG

     Data Protector 8.X and above  -   omnib -oracle8_list <barlist> -debug 1-331,333-500 DBG

(DP) Support Tip: Proactively collect performance data

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Set the option "Display statistical info" in backup specifications so that the performance of an object is logged in the session report.  If a backup performance issue should occur in the future, the information in sessions reports of good and poor performance can be compared to help isolate the bottleneck.

(DP) Support Tip: Setting the postfix for debugs

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When enabling debugs, set a clue in the postfix to allow you to remember where you enabled debugs.  For example if you enabled debugs in the trace file, you could set the debug post fix to trace_DBG.  Of if the omnirc file was used, set the debug post fix to omnirc_DBG. 

(DP) Support Tip: Run WriteDB before Running any scripts

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When getting a Test Module (TM) from Data Protector support that includes a script it is a good general rule to run the writedb prior to running the script 

ex: Omnidbutil -writedb C:\IDB_DUMP

this way should the script cause any unintened problems you can always revert back to the previous IDB state very quickly by running

omnidbutil -readdb C:\IDB_DUMP

The recommendation would also hold true for any activity done which may affect the Internal Database

 

 

 

Data protector 9 and Exchange Granular Recovery Extension GRE

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Hello,

I have a problem to restore individual items of GRE module for exchange of dataprotector 9.

If I restore the entire mailbox I have no problem.

I have a exchange 2010 server with sp3 and last roll up installed on windows 2008r2 sp1 with last windows updates.

Cell manager run on windows 2008r2 sp1 with last windows updates.


If I want to perform the restore of individual items and for example I choose the field "from" ,GRE returns the following error:

Failed to get items avaible for recovery

If I want to perform the restore of individual items and for example I choose the field "start dates" ,gre returns the following error:

System.Management.Automation.RemoteException: Can not process argument transformation on parameter 'StartDate'. Can not
convert value "01/20/2016" to type "System.DateTime". Error: "String was not Recognized as a valid DateTime."
+ CategoryInfo: InvalidData&colon; (:) [Restore-Mailbox], ParameterBindin ... mationException
+ FullyQualifiedErrorId: ParameterArgumentTransformationError, Restore-Mailbox

Any idea?

Greetings

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