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Upgrade 6.2 > 8.10 failure

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Hi all,

 

i'messing around with the upgrade from 6.21 to 8.1.

 

When i run through the install Gui the upgrade fails with "Installation terminated due to error(s) on exporting old database.

 

In the logfile omnimigrate_.....log everything looks good, until i see the following lines at the end:

 

 

[....]
StartServices() Sys() C:\OmniBack\bin/omnisv -start OpenFileForWriting() file=C:\OmniBack\tmp\tmp_omnimigrate_vjmXD_cmd_stdout file=C:/OmniBack/tmp/tmp_omnimigrate_vjmXD_cmd_stdout OpenFileForWriting time = 0 s OpenFileForWriting() file=C:\OmniBack\tmp\tmp_omnimigrate_kNS1E_cmd_stderr file=C:/OmniBack/tmp/tmp_omnimigrate_kNS1E_cmd_stderr OpenFileForWriting time = 0 s stdOut=C:/OmniBack/tmp/tmp_omnimigrate_vjmXD_cmd_stdout stdErr=C:/OmniBack/tmp/tmp_omnimigrate_kNS1E_cmd_stderr C:\OmniBack\bin/omnisv -start 1>"C:/OmniBack/tmp/tmp_omnimigrate_vjmXD_cmd_stdout" 2>"C:/OmniBack/tmp/tmp_omnimigrate_kNS1E_cmd_stderr" ReadStdErr() TryToOpenFileForReading() file=C:/OmniBack/tmp/tmp_omnimigrate_kNS1E_cmd_stderr encoding= TryToOpenFileForReading time = 0 s ReadStdErr time = 0 s ReadStdOut() TryToOpenFileForReading() file=C:/OmniBack/tmp/tmp_omnimigrate_vjmXD_cmd_stdout encoding= TryToOpenFileForReading time = 0 s Cannot start "crs" service, system error: [1053] The service did not respond to the start or control request in a timely fashion. ReadStdOut time = 0 s Sys time = 26 s Die() msg='C:\OmniBack\bin/omnisv -start ' returns: Cannot start "crs" service, system error: [1053] The service did not respond to the start or control request in a timely fashion. err=SYS_FAILED

 

So there is a problem with starting the services in time, which is strange, because i never had issues with this (but i never stop/start them with the omnisv command).

 

Server is W2008R2 Std. running on VMware, VM with 4 CPUs, 4GB, low cpu and disk load on Hardware. Antivirus disabled for install.

 

What can i do about this?

 

thanks & cheers

stefan

 


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