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DP Support Tip - Scheduled Backups not running

What are some of the reasons that keep Scheduled backups from running?

 ================

 

UNIX only
Check to see if the 'crontab' process is running

             ps -ef | grep omni

If not, start the process from the command line

            cron

 

 ==============

Check to see if the 'omnitrig' service is running, by running the command

 

UNIX
   /opt/omni/sbin/omnisv status
Windows
   cd \Program Files\Omniback\bin
   omnisv status

 

If 'omnitrig' is not running, stop and restart Data Protector, which is supposed to start 'omnitrig'

 

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Hostname Resolution or Incorrect Username

 

This usually is because the hostname of the Cell Manager is missing or incorrect in the File

 

UNIX
   /etc/opt/omni/server/users/UserList
Windows 2003
   Program Files -> Omniback -> Config -> Server -> Users -> userlist
Windows 2008
   Program Data -> Omniback -> Config -> Server -> Users -> userlist

 

To check this, configure a user with wide-open permissions


WARNING:
 This should only be left in place for a very short period of time, it will expose the cell to a massive Security risk

 

In the UserList file, add the line

"*" "*" "*" * "admin"

Save the file, schedule a backup

 

Note: By default, scheduled backups can only run on the 15-minute mark (15, 30, 45, 00) each hour.  This can be changed by editing the 'global' file, and changing this

 

# SchedulerGranularity=1 or 15

 

to this

 

SchedulerGranularity=1

 

and saving the file, which will allow you to schedule on a 1-minute increment

 

If the Scheduled Backup starts, edit the UserList file to add your cell manager hostname in place of the * without the " marks, for example

 

              "*" "*" "*" mysys.hp.com "admin"

 

and schedule another backup.  If it doesn't start, you have a problem with hostname resolution of your cell  manager not recognizing itself, and it needs to be corrected

 

If it does start, add the Data Protector Administrator name to the 2nd field, for example

 

HPUX
"*" "root" "*" mysys.hp.com "admin"

Windows
"*" "ADMINISTRATOR" "*" mysys.hp.com "admin"

 

and schedule another backup.  If it doesn't  run, the User in the 2nd field does not have correct permissions

 

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Corrupt Backup Specification

This can be caused by some incorrect filename in the Datalists folder

 

UNIX:
   /etc/opt/omni/server/datalists File System Backups
   /etc/opt/omni/server/barlists Applications Backups

Windows 2003
   Program Files -> Omniback -> Config -> Server -> Datalists
   Program Files -> Omniback -> Config -> Server -> Barlists

Windows 2008
   Program Data -> Omniback -> Config -> Server -> Datalists
   Program Data -> Omniback -> Config -> Server -> Barlists

 

Make sure that all the filenames line up with the Backup specification names you are seeing in the GUI

 

This is a rare case, but it does happen occasionally


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