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DP - Support Tip - After upgrade to DP 8 on windows Cell manager, cannot backup IDB

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Data Protector was upgraded from either DP 6.2x or 7.x, to 8.0.  After this, when trying to backup the IDB, was getting the error:

 

[Critical] From: OB2BAR_POSTGRES_BAR@dpback"DPIDB"  Time: 6/27/2013 3:53:47 PM
Putting the Internal Database into the backup mode failed

 

Cause

This was an upgrade from a previous version of DP on a Windows Cell Manager, where the IDB was not
put in the default location

       Program Data -> Omniback -> db40

but, rather, put into

       Program Files -> Omniback -> db40

 

Fix

After the upgrade to DP 8, this condition was caused by using a non-default directory structure, and the error
started occurring because Archive Mode was set to Off.

 

The File

          Program Data -> Omniback -> -> server -> db80 -> postgresql.conf

need to be edited to turn on Archive mode.

 

Stop Data Protector
Edit the file 'postgresql.conf'
Find the line
     archive_mode = off
and change it to
     archive_mode = on

Save the file, start Data Protector


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