Hello Everyone,
Data Protector is hosting an Online Expert Day today April 20th, 2017!
If you are a customer with a support contract, then we would like to invite you to join us Data Protector Support Customer Forum on April 20th, when HPE product Experts will be online for 19 hours to answer any questions regarding any topic on Data Protector.
You need to have a valid support agreement ID (SAID) in your passport profile and need to be logged on to the community. We have a process which checks the SAID when you login and then grants you access to the Data Protector Support Customer Forum . If you don't have access then you won't see the forum..
To check this please do the following:
- Go to: https://softwaresupport.hpe.com/group/softwaresupport/settings
- Login using your HPE Passport credentials
- Check to see if your SAID is listed and active. This is important.
- If not, please add it. If you have a valid support contract and are still experiencing issues, please send an email to swcommunity@hpe.com.
Looking forward to your questions.
Greetings,
Bill
