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(DP) Support Tip: Cannot load exchanger medium ([97] Address family not supported by protocol)

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[Error Message]
Backup job sometimes fails as follows .

- session log

[Normal] From: BMA@hostname "Drive" Time: 2016/09/08 00:58:33
=> UMA@hostname@/dev/sg38
Loading medium from slot 15 to device /dev/tape1_03

[Major] From: BMA@hostname "Drive" Time: 2016/09/08 00:59;34
[90:63] => UMA@hostname@/dev/sg38
Cannot load exchanger medium ([97] Address family not supported by protocol)

- debug.log

2016-09-08 00:59:34.954 UMA.14071.0 ["/ma/spt/sctl.c $Rev: 52100 $ $Date:: 2016-02-29 09:27:32 ":8882] A.09.00 b107
SCTL_ReadElementStatus: Second call without barcode demand also failed!!

[Cause]
Tape Library seems to have taken much time more than 60 seconds to return SCTL_ReadElementStatus
that is an initial process before moving medium .

[Workaround / Fix]
The error situation has been solved by setting omnirc variable OB2RELSTATSLEEP=600 on MediaAgent system .


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