Hello,
I recently updated to HP Dataprotector 9.00 to 9.07 and most of my clients updated using Cell manager but with some clients I have problems.
1.) Client Windows 10 Pro & HP Dataprotector client 9.00 installed trying to update to 9.07
[Normal] Starting installation session on 6. lokakuuta 2016, 15:00:15...
[Normal] Getting list of clients for installation...
[Normal] Done.
[Normal] Expanding and checking clients to be installed...
[Normal] Starting installation on client client1.domain.local at 6. lokakuuta 2016, 15:00:32...
[Critical] [110:1025] Cannot connect the Data Protector bootstrap service on client client1.domain.local:
IPC Invalid Handle Number
[Normal] Installation session finished on 6. lokakuuta 2016, 15:00:48.
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Session completed with errors!
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2. Client Windows Server 2003 x64 Client 9.00 installed trying to update to 9.07
[Normal] Expanding and checking clients to be installed...
[Normal] Data Protector is already installed on the remote computer, updating it...
[Normal] Starting installation on client server1.domain.local at 6. lokakuuta 2016, 15:03:06...
[Critical] <server1.domain.local> Error 1260.Windows cannot open this program because it has been prevented by a software restriction policy. For more information, open Event Viewer or contact your system administrator.
[Critical] <server1.domain.local> Operation failed with error 1638:
"Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel."
[Critical] <server1.domain.local> [110:1026] Lost connection to client server1.domain.local:
Details unknown.
[Normal] Installation session finished on 6. lokakuuta 2016, 15:03:08.
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Session completed with errors!
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Can I just uninstall old 9.00 client from control panel and reinstall from cell manager or do I have to redefine backups to these clients?