Hi,
Before stopping the StoreOnceSoftware service/daemon, all stores should be stopped first. That can sometimes take a long time. If there is no time to wait then the --force option should be used:
StoreOnceSoftware --stop_store --name=<STORE_NAME> –-force
This will close existing connections to the store. This is the cleaner and preferred way. Killing the StoreOnceSoftware service/daemon should be avoided at all times.
Koen