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unable to get server to write to tape drive

Hi

we have dp 9.05 installed and working.

We just tried to add a san based backup for  a cluster windows 2008r2 server.

We can see the drive and the robotics, but whenever we try to back up we always get error

 

from vbda: [New-Apps]" Time: 05/09/2016 16:55:16
Received ABORT request from SM => aborting.

critical from vbda[New-Apps]" Time: 05/09/2016 16:55:16
Connection to Media Agent broken => aborting.

 

when I look at the devices on the server, the drives are listed as unknown, rather than under "Tape drives" and I am unable to install a driver (hplto.sys) that offer servers have

the tape library is an eml e103. I can't see where to download a driver anywhere.

 

Thanks in advance

regards

Jon


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