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Adding New Component Issue Error " [110:1026] Lost connection"

Dear Experts, 

Good day!.

Can you please help me in this case , today I have face a new issue when I tried to install a new component on a client I received the below error.

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My troubleshooting steps :

  1.  I checked if the two server can see each other and they are pingable from both side.
  2. I tried to telnet DP Port and the port was opened.
  3. I have disabled the Anti-virus.
  4. I have exported and imported the client and still issue didn`t resolved. 

Appreciate your help as I am new to Data Protector.

Many Thanks,


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