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DP 9.00 build 88 - Virtual Machine 'VM_BK_Client': Could not backup disk scsi0:0

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Hello ,

I'm getting an error on data protector 9  "Virtual Machine 'VM_BK_Client': Could not backup disk scsi0:0" while trying to backup virtual machine.

about environment:

DP 9.00 build 88 - physical linux server - On this server cell manager, VEPA agent , media agents are installed.

i have MSL 6480, StoreOnce 6500 -

I want to perform backup of virutal machine in SAN mode - ofcourse virtual agent has been installed on physical server.

Clients are imported using admin account from vcenter [Standard integration] to cell manager.

Datastore lun's are presented to Backup host [Physical server] and vcenter and Data protector servers are able to resolve the names.

client backup destination is StoreOnce 6500 - Catalyst store

when i performed backup i got the error written in the subject of this post.

Can anyone suggest what is wrong or something i am missing in the configuration ?

Many thanks,

 

logs::

[Normal] From: BSM@ backup_Host_cell_manager "Windows_Cluster"  Time: 6/30/2016 6:18:23 PM
 Backup session 2016/06/30-16 started.

[Normal] From: BSM@ backup_Host_cell_manager "Windows_Cluster"  Time: 6/30/2016 6:18:24 PM
 OB2BAR application on " backup_Host_cell_manager" successfully started.

Warning: program compiled against libxml 208 using older 207
[Normal] From: VEPALIB_VMWARE@ backup_Host_cell_manager ""  Time: 06/30/2016 06:18:25 PM
 Resolving objects for backup on vCenter "Vcenter_server"...

[Normal] From: VEPALIB_VMWARE@ backup_Host_cell_manager ""  Time: 06/30/2016 06:18:28 PM
 Virtual Machine 'VM_BK_Client': Usersnap found.  But only Main VM will be backed up ...

[Normal] From: VEPALIB_VMWARE@ backup_Host_cell_manager ""  Time: 06/30/2016 06:18:28 PM
 Add Virtual Machine to the backup ...
  Name: VM_BK_Client
  Path: /datacenter/VM_BK_Client
  InstanceUUID: 503f56a7-c9ef-c955-90de-b6f4e84725d5

[Normal] From: VEPALIB_VMWARE@ backup_Host_cell_manager ""  Time: 06/30/2016 06:18:30 PM
 Virtual Machine 'VM_BK_Client': Locking vMotion ...

[Normal] From: VEPALIB_VMWARE@ backup_Host_cell_manager ""  Time: 06/30/2016 06:18:32 PM
 Creating folder /var/opt/omni/tmp/d2337af7-8b20-49ff-a5c0-ab5f96472933 ...

[Normal] From: VEPALIB_VMWARE@ backup_Host_cell_manager ""  Time: 06/30/2016 06:18:32 PM
 Virtual Machine 'VM_BK_Client': Backing up configuration file VM_BK_Client.vmx ...

[Normal] From: VEPALIB_VMWARE@ backup_Host_cell_manager ""  Time: 06/30/2016 06:18:33 PM
 Virtual Machine 'VM_BK_Client': Creating snapshot ...

[Major] From: VEPALIB_VMWARE@ backup_Host_cell_manager ""  Time: 06/30/2016 06:19:54 PM
 Virtual Machine 'VM_BK_Client': Could not backup disk scsi0:0 ...

[Major] From: VEPALIB_VMWARE@ backup_Host_cell_manager ""  Time: 06/30/2016 06:19:54 PM
[172:285]  Virtual Machine 'VM_BK_Client': No disk backed up ...

[Critical] From: VEPALIB_VMWARE@ backup_Host_cell_manager ""  Time: 06/30/2016 06:19:54 PM
 Backup of object failed.
  Name: VM_BK_Client
  Path: VM_BK_Client
  InstanceUUID: 503f56a7-c9ef-c955-90de-b6f4e84725d5

[Normal] From: VEPALIB_VMWARE@ backup_Host_cell_manager ""  Time: 06/30/2016 06:19:55 PM
 Virtual Machine 'VM_BK_Client': Removing snapshot ...

[Normal] From: VEPALIB_VMWARE@ backup_Host_cell_manager ""  Time: 06/30/2016 06:19:57 PM
 Virtual Machine 'VM_BK_Client': Unlocking vMotion ...

[Normal] From: BSM@ backup_Host_cell_manager "Windows_Cluster"  Time: 6/30/2016 6:20:12 PM
 OB2BAR application on " backup_Host_cell_manager" disconnected.

[Normal] From: BSM@ backup_Host_cell_manager "Windows_Cluster"  Time: 6/30/2016 6:20:43 PM

 Backup Statistics:
         
  Session Queuing Time (hours)         0.00       
  -------------------------------------------     
  Completed Disk Agents ........          0         
  Failed Disk Agents ...........          0         
  Aborted Disk Agents ..........          0         
  -------------------------------------------     
  Disk Agents Total  ...........          0         
  ===========================================     
  Completed Media Agents .......          0         
  Failed Media Agents ..........          0         
  Aborted Media Agents .........          0         
  -------------------------------------------     
  Media Agents Total  ..........          0         
  ===========================================     
  Throttled Gateways ...........          0         
  Gateways Total ...............          2         
  ===========================================     
  Overall Deduplication Ratio ..          -           
  ===========================================     
  Mbytes Total .................       0 MB       
  Used Media Total .............          0         
  Disk Agent Errors Total ......          0   


============================================================================
                      Session completed with errors!
============================================================================

DPX

 

 

 

 


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