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(DP) Support Tip Backup pending on "COMPLETED Media Agent "HP:Ultrium xxxxxx"

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Backup pending on "COMPLETED Media Agent "HP:Ultrium xxxxxx"

Solution:

1. In CM, stop DP services, check and kill all DP related process
2. edit file <DP dir>\config\server\options\global, and increase the value of parameter "BackupDeviceIdle=3600“
3. restart DP services.
Generally they would solve the pending problem.

Sometimes we need also change TCP/IP parameter as following:
4. change OS TCP/IP parameter "keepalive timeout", from 2 hours to 15mins.


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