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(DP) Support Tip: "No Objects found for backup" after applying the Data Protector 8.14 patch bundle

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[Error Message]

After applying the Data Protector 8.14 patch bundle , Virtual Environment integration backups for VMware start failing as follows .

 

[Critical] From: VEPALIB_VMWARE@hostname "/DC"  Time: YYYY/MM/DD HH:MM:SS
 No Objects found for backup ...


[Cause]

According to debugs , hostname of Guest OS could not be resolved .

[199] YYYY-MM-DD HH:MM:SS.MS ("/integ/vep/vepa/Base/vepa_base/DNSUtil.cpp $Rev: 50020 $ $Date:: 2015-09-29 04:29:03":86)
[199] ===>> (5) DNSUtil::expandHostName {
[199]
[110] [DNSUtil::expandHostName] FunctionParams:
 Type='class std::basic_string<wchar_t,struct std::char_traits<wchar_t>,class std::allocator<wchar_t> >';
value='hostname'


[ 99] 2016-02-25 18:40:37.089 ("/integ/vep/vepa/Base/vepa_base/DNSUtil.cpp $Rev: 50020 $ $Date:: 2015-09-29 04:29:03":165)
[ 99] ===>> (6) DNSUtil::isIpAddress {
[ 99]
[110] [DNSUtil::isIpAddress] Returning:
Type='bool';value='false'


[Workaround / Fix]
This function has been added at Data Protector 8.14 .
If it is not preferred to resolve hostname of Guest OS at backup host ,
it can be disabled by setting omnirc variable OB2_VEAGENT_DISABLE_DNS_RESOLVE=1 on backup host
and it will solve the issue .


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