The IDB and its releated services generate logs that may prove useful to self solve a problem or quicken resolution to a case by pro activly providing these logs to support,
The logs are
PostGreSQL Log Files:
(Windows systems) DP_DATA_DIR\server\db80\pg\pg_log
(Unix systems) DP_DATA_DIR/server/db80/pg/pg_log
IDB Connection Pooling Logs files
(Windows systems) DP_DATA_DIR\log\hpdp-idb-cp.log
(Unix systems) DP_DATA_DIR/log/hpdp-idb-cp.log
JBoss Application Server Log files
(Windows systems) DP_DATA_DIR\log\App_Server\server.log
(Unix systems) DP_DATA_DIR/log/App_Server/server.log
The PG logs prove useful in events that may involve IDB general health and performance
The IDB Connection Pooling logs files are useful in cases where the hhpdp-idb or hpdp-idb-cp service, fail to start or utilities such as omnidb or omnidbutil fail to run
JBoss log files are useful in situations where the hpdp-as or automatic scheduler fails to start.