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unable to backup powered off vm

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Hi

I have strange problem.

I cant backup powered off virtual machines.

When vm is powered on hotadd backup is done without any problems.

I tried debug session but cant find any interesting.

 

This is session preview backup output (excerpt)

[Normal] From: VEPALIB_VMWARE

Add Virtual Machine to the backup ...

Name: TEMP_DC

InstanceUUID: 503756ca-8ec7-822e-b4c7-4e590316c055

[Normal] From: VEPALIB_VMWARE

Virtual Machine 'TEMP_DC': Locking vMotion ...

[Normal] From: VEPALIB_VMWARE

Creating folder C:\ProgramData\OmniBack\tmp\3d632a7a-b9d8-4e62-af4e-025a874e8fee ...

[Normal] From: VEPALIB_VMWARE

Virtual Machine 'TEMP_DC': Backing up configuration file 42371b95-4d79-8772-6fba-7e73fe579300.xml ...

[Normal] From: VEPALIB_VMWARE

Virtual Machine 'TEMP_DC': Creating snapshot ...

[Normal] From: VEPALIB_VMWARE

Virtual Machine 'TEMP_DC': Removing snapshot ...

[Normal] From: VEPALIB_VMWARE

Virtual Machine 'TEMP_DC': Unlocking vMotion ...

....

and in this moment process is stuck and finished with timeout.

I checked that no obsolete snapshot is attached to vm and no vmdk is attached from previous session to backup proxy (vcenter).

TIA for any suggestions

Regards

 


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