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MS SQL backup fails since upgrade from SP2 CU2 to SP2 CU8

Hi everyone,

Data Protector
Product version A.09.00
Internal build version 104

Data Protector Inet service is running as local system on target server
Backup was working with integrated authentication

Hostname of SQL Server: smdc76070.sub.domain.be
Windows Server 2012
Instance name of SQL Server: SCSEC0
Before upgrade:
SQL Server 2012 SP2 with CU2 (11.0.5548)
After upgrade:
SQL Server 2012 SP2 with CU8 (11.0.5634)

Since upgrade of SQL Server the backups (full & transactional) are failing.

Contents of debug.log on target server:

18/11/2015 14:15:15 OB2BAR_SQLBAR.10204.5116 ["/integ/sql_7/sql7_common.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":4043] A.09.00 b88
[SQL_GetSQLServerVersion] Version number smaller than 2000. Version: 0.0
cmd:"C:\Program Files\OmniBack\bin\sql_bar.exe" -nodirect -dev_n:1 -appsrv:smdc76070.sub.domain.be backupall -n:1 trans
Function trace (currentLevel=0):
Level 0: SQL_GetSQLServerVersion()


18/11/2015 14:15:15 OB2BAR_SQLBAR.10204.5116 ["/lib/cmn/win32nls.c $Rev: 39729 $ $Date:: 2013-10-28 13:34:00":275] A.09.00 b88
Bad catalog access for message #0 in set 9004

18/11/2015 14:15:15 OB2BAR_SQLBAR.10204.5116 ["/lib/cmn/win32nls.c $Rev: 39729 $ $Date:: 2013-10-28 13:34:00":287] A.09.00 b88
FormatMessage() failed with 1813, message #0 in set 9004

18/11/2015 14:15:15 OB2BAR_SQLBAR.10204.5116 ["/integ/sql_7/sql7_common.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":4043] A.09.00 b88
[SQL_GetSQLServerVersion] Version number smaller than 2000. Version: 0.0
cmd:"C:\Program Files\OmniBack\bin\sql_bar.exe" -nodirect -dev_n:1 -appsrv:smdc76070.sub.domain.be backupall -n:1 trans
Function trace (currentLevel=1):
Level 1: SQL_GetSQLServerVersion()
Level 0: SQL_Backup()


18/11/2015 14:15:16 OB2BAR_SQLBAR.10204.5116 ["/lib/cmn/win32nls.c $Rev: 39729 $ $Date:: 2013-10-28 13:34:00":275] A.09.00 b88
Bad catalog access for message #0 in set 9004

18/11/2015 14:15:16 OB2BAR_SQLBAR.10204.5116 ["/lib/cmn/win32nls.c $Rev: 39729 $ $Date:: 2013-10-28 13:34:00":287] A.09.00 b88
FormatMessage() failed with 1813, message #0 in set 9004

18/11/2015 14:15:20 OB2BAR_SQLBAR.10204.5116 ["/integ/sql_7/sql7_common.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":1724] A.09.00 b88
[SQL7_InitVDI] pDB->pVDISet->Create failed. Err code: 0x80770007, ?15 [152:8530]

18/11/2015 14:15:20 OB2BAR_SQLBAR.10204.5116 ["/integ/sql_7/sql7_backup.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":577] A.09.00 b88
[SQL7_BackupDB] Getting exit code failed. Err: 6 , '[6] The handle is invalid. '
cmd:"C:\Program Files\OmniBack\bin\sql_bar.exe" -nodirect -dev_n:1 -appsrv:smdc76070.sub.domain.be backupall -n:1 trans
Function trace (currentLevel=3):
Level 3: SQL7_BackupDB()
Level 2: SQL7_BackupDatabases()
Level 1: SQL7_Backup()
Level 0: SQL_Backup()


18/11/2015 14:15:23 OB2BAR_SQLBAR.10204.5116 ["/lib/cmn/win32io.c $Rev: 42935 $ $Date:: 2014-06-06 11:59:21":162] A.09.00 b88
OB2_SysErrnoToString: for -13, from (system) failed with 317

18/11/2015 14:15:23 OB2BAR_SQLBAR.10204.5116 ["/integ/sql_7/sql7_backup.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":683] A.09.00 b88
[SQL7_BackupDatabases] pCurDB->pVDISet->SignalAbort() failed. Err code: -2139684852, ?15 [152:8530]
cmd:"C:\Program Files\OmniBack\bin\sql_bar.exe" -nodirect -dev_n:1 -appsrv:smdc76070.sub.domain.be backupall -n:1 trans
Function trace (currentLevel=2):
Level 2: SQL7_BackupDatabases()
Level 1: SQL7_Backup()
Level 0: SQL_Backup()


18/11/2015 14:15:24 OB2BAR_SQLBAR.10204.5116 ["/integ/sql_7/sql7_common.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":1724] A.09.00 b88
[SQL7_InitVDI] pDB->pVDISet->Create failed. Err code: 0x80770007, ?15 [152:8530]

18/11/2015 14:15:25 OB2BAR_SQLBAR.10204.5116 ["/integ/sql_7/sql7_backup.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":577] A.09.00 b88
[SQL7_BackupDB] Getting exit code failed. Err: 6 , '[6] The handle is invalid. '
cmd:"C:\Program Files\OmniBack\bin\sql_bar.exe" -nodirect -dev_n:1 -appsrv:smdc76070.sub.domain.be backupall -n:1 trans
Function trace (currentLevel=3):
Level 3: SQL7_BackupDB()
Level 2: SQL7_BackupDatabases()
Level 1: SQL7_Backup()
Level 0: SQL_Backup()


18/11/2015 14:15:27 OB2BAR_SQLBAR.10204.5116 ["/lib/cmn/win32io.c $Rev: 42935 $ $Date:: 2014-06-06 11:59:21":162] A.09.00 b88
OB2_SysErrnoToString: for -13, from (system) failed with 317

18/11/2015 14:15:27 OB2BAR_SQLBAR.10204.5116 ["/integ/sql_7/sql7_backup.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":683] A.09.00 b88
[SQL7_BackupDatabases] pCurDB->pVDISet->SignalAbort() failed. Err code: -2139684852, ?15 [152:8530]
cmd:"C:\Program Files\OmniBack\bin\sql_bar.exe" -nodirect -dev_n:1 -appsrv:smdc76070.sub.domain.be backupall -n:1 trans
Function trace (currentLevel=2):
Level 2: SQL7_BackupDatabases()
Level 1: SQL7_Backup()
Level 0: SQL_Backup()


18/11/2015 14:15:28 OB2BAR_SQLBAR.10204.5116 ["/integ/sql_7/sql7_common.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":1724] A.09.00 b88
[SQL7_InitVDI] pDB->pVDISet->Create failed. Err code: 0x80770007, ?15 [152:8530]

18/11/2015 14:15:29 OB2BAR_SQLBAR.10204.5116 ["/integ/sql_7/sql7_backup.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":577] A.09.00 b88
[SQL7_BackupDB] Getting exit code failed. Err: 6 , '[6] The handle is invalid. '
cmd:"C:\Program Files\OmniBack\bin\sql_bar.exe" -nodirect -dev_n:1 -appsrv:smdc76070.sub.domain.be backupall -n:1 trans
Function trace (currentLevel=3):
Level 3: SQL7_BackupDB()
Level 2: SQL7_BackupDatabases()
Level 1: SQL7_Backup()
Level 0: SQL_Backup()


18/11/2015 14:15:31 OB2BAR_SQLBAR.10204.5116 ["/lib/cmn/win32io.c $Rev: 42935 $ $Date:: 2014-06-06 11:59:21":162] A.09.00 b88
OB2_SysErrnoToString: for -13, from (system) failed with 317

18/11/2015 14:15:31 OB2BAR_SQLBAR.10204.5116 ["/integ/sql_7/sql7_backup.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":683] A.09.00 b88
[SQL7_BackupDatabases] pCurDB->pVDISet->SignalAbort() failed. Err code: -2139684852, ?15 [152:8530]
cmd:"C:\Program Files\OmniBack\bin\sql_bar.exe" -nodirect -dev_n:1 -appsrv:smdc76070.sub.domain.be backupall -n:1 trans
Function trace (currentLevel=2):
Level 2: SQL7_BackupDatabases()
Level 1: SQL7_Backup()
Level 0: SQL_Backup()


18/11/2015 14:15:32 OB2BAR_SQLBAR.10204.5116 ["/integ/sql_7/sql7_common.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":1724] A.09.00 b88
[SQL7_InitVDI] pDB->pVDISet->Create failed. Err code: 0x80770007, ?15 [152:8530]

18/11/2015 14:15:33 OB2BAR_SQLBAR.10204.5116 ["/integ/sql_7/sql7_backup.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":577] A.09.00 b88
[SQL7_BackupDB] Getting exit code failed. Err: 6 , '[6] The handle is invalid. '
cmd:"C:\Program Files\OmniBack\bin\sql_bar.exe" -nodirect -dev_n:1 -appsrv:smdc76070.sub.domain.be backupall -n:1 trans
Function trace (currentLevel=3):
Level 3: SQL7_BackupDB()
Level 2: SQL7_BackupDatabases()
Level 1: SQL7_Backup()
Level 0: SQL_Backup()


18/11/2015 14:15:36 OB2BAR_SQLBAR.10204.5116 ["/lib/cmn/win32io.c $Rev: 42935 $ $Date:: 2014-06-06 11:59:21":162] A.09.00 b88
OB2_SysErrnoToString: for -13, from (system) failed with 317

18/11/2015 14:15:36 OB2BAR_SQLBAR.10204.5116 ["/integ/sql_7/sql7_backup.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":683] A.09.00 b88
[SQL7_BackupDatabases] pCurDB->pVDISet->SignalAbort() failed. Err code: -2139684852, ?15 [152:8530]
cmd:"C:\Program Files\OmniBack\bin\sql_bar.exe" -nodirect -dev_n:1 -appsrv:smdc76070.sub.domain.be backupall -n:1 trans
Function trace (currentLevel=2):
Level 2: SQL7_BackupDatabases()
Level 1: SQL7_Backup()
Level 0: SQL_Backup()

At the same time, in application log:

SQLVDI: Loc=IdentifySQLServer. Desc=MSSQLSERVER. ErrorCode=(1060)The specified service does not exist as an installed service.
. Process=10204. Thread=5116. Client. Instance=. VD=.

I have removed the backup from Data Protector, removed Data Protector agents from target server and reinstalled them. Now, when I want to add the backup again, I get this error:
Integration cannot be configured. 12:8019. Description: *RETVAL*8010

In debug.log:

19/11/2015 11:29:17 OB2BAR_SQLBAR.6292.5592 ["/integ/sql_7/sql7_common.cpp $Rev: 41801 $ $Date:: 2014-03-26 06:59:59":4043] A.09.00 b88
[SQL_GetSQLServerVersion] Version number smaller than 2000. Version: 0.0
cmd:"C:\Program Files\OmniBack\bin\sql_bar.exe" econfig -dbuser: -password: -appsrv:smdc76070.sub.domain.be -instance:SCSEC0 -port:1433 -inet \\.\pipe\586b86cd-39f5-4ff3-8885-1df262ccb81c
Function trace (currentLevel=2):
Level 2: SQL_GetSQLServerVersion()
Level 1: SQL7_CheckConfig()
Level 0: SQL_Config()


19/11/2015 11:29:17 OB2BAR_SQLBAR.6292.5592 ["/lib/cmn/win32nls.c $Rev: 39729 $ $Date:: 2013-10-28 13:34:00":275] A.09.00 b88
Bad catalog access for message #0 in set 9004

19/11/2015 11:29:17 OB2BAR_SQLBAR.6292.5592 ["/lib/cmn/win32nls.c $Rev: 39729 $ $Date:: 2013-10-28 13:34:00":287] A.09.00 b88
FormatMessage() failed with 1813, message #0 in set 9004

Running sql_bar.exe chkconf -instance:SCSEC0 gives:

PS C:\Program Files\OmniBack\bin> .\sql_bar.exe chkconf -instance:SCSEC0
[Critical] From: OB2BAR_SQLBAR@smdc76070.sub.domain.be "SCSEC0" Time: 19/11/2015 13:13:28
OB2BAR_SQLBAR: Bad catalog access for message #0 in set 9004

*RETVAL*8010

Does anyone know what is wrong?
Should I not have upgraded to CU8 because Data Protector is not compatible yet? Where can I find the support matrix of SQL Server for Data Protector 9?

Thank you for your help!


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