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Insufficient permission, access denied

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Hi everyone-

 

While I await my rep to email me licenses, I downloaded the trial of Data Protector 9 (latest) to test out. I had played with it before on Windows without issue, but this time my IS and CM (same server) is running on Oracle Enterprise Linux 6.6, and I'm trying to connect with a client from Windows. (both Windows 7 and Windows Server 2012)

 

I keep getting the Insufficient permissions error. I've seen a couple posts about ensuring the user is in the UserList, but I'm still fuzzy on this. I installed DataProtector on OEL 6.6 with the root user. Should I be able to connect to the CM from a Windows client using the Linux root credentials? (root is in the UserList) Or do I need to add the user I'm logged into the client as?

 

Could someone also tell me the best place to view error logs for further troubleshooting?

 

Any help for this newb would be appreciated. 


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