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Mount point not of expected form. First character is not a forward slash.

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Data Protector A.08.10
Internal build version 201

Windows Server 2008 R2 Standard SP1

Disk Agent A.08.10 patch DPWIN_00687(BDL812)

 

Backup job is the backup of the Cell Manager itself, CONFIGURATION + 3 volumes: C, D and a HP System Reserved volume without assigned drive letter.
Use native Filesystem Change Log Provider is enabled.

Data Protector reports "The Change Log Provider could not be used. Please see the debug.log file"
From debug.log:

 

23/05/2015 4:01:18 CHANGE_JOURNAL.13096.18860 ["/da/clp/win_ntfs/change_journal/Utilities.cpp $Rev: 2483 $ $Date:: 2009-10-26 16:14:16":162] A.08.10 b201
Mount point not of expected form. First character is not a forward slash. Mount point = \\?\Volume{8e617728-5f3f-11e1-9311-806e6f6e6963}\


23/05/2015 4:01:18 CHANGE_JOURNAL.13096.18860 ["/da/clp/win_ntfs/change_journal/ChangeJournal.cpp $Rev: 2483 $ $Date:: 2009-10-26 16:14:16":271] A.08.10 b201
ChangeJournal::GetVolumeNameFromMountPoint: GetVolumeNameForVolumeMountPoint failed. bFlag = 0 boMntPoint = \\?\Volume{8e617728-5f3f-11e1-9311-806e6f6e6963}\ errcode = 123

23/05/2015 4:01:18 CHANGE_JOURNAL.13096.18860 ["/da/clp/win_ntfs/change_journal/ChangeJournal.cpp $Rev: 2483 $ $Date:: 2009-10-26 16:14:16":151] A.08.10 b201
ChangeJournal::Init: Could not get volmume name from mount point. boMntPoint was: \\?\Volume{8e617728-5f3f-11e1-9311-806e6f6e6963}\ volumeName =

23/05/2015 4:01:18 CHANGE_JOURNAL.13096.18860 ["/da/clp/win_ntfs/change_journal/ChangeJournal_CLP_API.cpp $Rev: 35242 $ $Date:: 2012-12-19 14:01:41":140] A.08.10 b201
clp_init: cj->Init Failed!. Init returned -1 GetLastError returned 123


23/05/2015 4:01:18 VBDA.13096.18860 ["/da/bda/tw_win32.c $Rev: 40232 $ $Date:: 2013-11-25 21:31:01":3183] A.08.10 b201
TwInitTrawerseFunction: Error Message Returned: The Change Log Provider could not be used. Please see the debug.log file
for more information. This backup will use the normal file system traversal.
errorLevel = 2

 

Is this a bug? Windows uses backslashes, not forward slashes.

Is there a way around this?

Also: typo: ChangeJournal::Init: Could not get volmume name from mount point.

 

 

 

Matthias Claes


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