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Adding a new client

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Hi - I am trying to add a client running hpux 11.23 to our cell manager also running hpux 11.23 using the gui. The cell manager is also the installation server. I am using the correct root password but I'm getting an error:

 

[Normal] Starting installation session on Wednesday, March 25, 2015, 3:53:22 PM...

 

[Normal] Getting list of clients for installation...

 

[Normal] Connecting to client uate52.uk.eurw.ey.net...

 

[Normal] <uate52.uk.eurw.ey.net> Checking for response from system uate52.uk.eurw.ey.net.

 

[Critical] <uate52.uk.eurw.ey.net> [110:20] Protocol/network problem

      ([0] Error 0).

 

[Critical] <uate52.uk.eurw.ey.net> Error connecting to client uate52.uk.eurw.ey.net

      Skipping client!

 

[Normal] Installation session finished on Wednesday, March 25, 2015, 3:53:25 PM.

 

 

============================================================================

                     Session completed with errors!

============================================================================

 

The server is up and running and can be connected to using uate52.uk.eurw.ey.net

 

Many thanks in advance.


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