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StoreOnce error

Hi,

 

My StoreOnce 4700 device used as for several Catalyst stores has failed.  Several (but not all) of the stores are showing as "Failed to start" and so Data Protector backups are obviously failing.  Restarting the device has no beneficial effect.

 

The failed stores show a completely incorrect dedupe ratio of several million to one!

 

The event log shows a last error of, "[ssid1]: D2DManager process state has changed: Warning to Critical (SMM, ObjectStore)".

 

Any suggestions?

 

Thanks,

 

John


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